Customer Service [Volunteer]
Current• Playing a vital role in helping individuals regain their mobility and independence by providing them with wheelchairs and other essential equipment following illness or injury.• Creating a welcoming and empathetic atmosphere for customers visiting the facility or making inquiries via phone, ensuring a positive and compassionate customer experience.• Proficiently operating a computer-based stock control system, enabling accurate tracking of inventory levels, timely reordering of supplies, and efficient equipment allocation.• Delivering hands-on training and guidance to customers on the proper use of mobility equipment, ensuring their safety and comfort while using the devices.• Facilitating payments and donations, utilizing a variety of payment methods, and effectively managing financial transactions, contributing to the organization's revenue and funding efforts.