Olamilekan Samuel Ogunleye Email & Phone Number

Nigeria

Lagos, Nigeria

• Served as a Data Analyst within the Diaspora Banking Team, contributing to the strategic analysis and insights for international banking operations• Responsible for extracting and cleaning data from the management information database using Excel and SQL for the Team Perusal.• Collaborated with cross-functional teams, including marketing, product development and relationship management to define data requirements and provide analytical support for targeted campaigns and initiatives.• Responsible for the monthly performance Data analysis and visualization, showing monthly achievements, progress and target met with 90% acceptance by the team members.• Work directly with the Team Lead Sales and strategy by providing adequate data to develop strategy to mitigate continuous decline on the Year-on-Year Growth that resulted in a 17.8 % increase in growth.• Providing support and resolving customer complaints and concerns via email within the approved turnaround time, ensuring customer satisfaction and maintaining positive relationships• Stayed updated with industry best practices and emerging trends in data analytics, actively seeking professional development opportunities to enhance analytical skills and knowledge.

Umuahia North, Abia, Nigeria

• Served as a tutor in a primary school as part of the National Youth Service Corps program, contributing to the educational development of young students.• Conducted assessments and evaluations to track students' progress and identify areas for improvement, providing timely feedback to students and parents• Actively engaged with parents and guardians, maintaining open lines of communication to discuss students' progress and address any concerns.• Fostered a positive and inclusive classroom environment, promoting respect, teamwork, and cultural diversity.• Coached and provided support to pupil’s writing the primary school leaving certificate examination.• Served as assistant Head teacher and supervisor to junior staffs.• Implemented a budget management process to ensure accountability at the end and beginning of each session.• Participated in training workshops and professional development sessions to enhance teaching skills and stay updated with the latest educational practices.

Mushin Branch, Lagos, Nigeria

• Executed cash and non-cash transactions with precision and efficiency, upholding strict adherence to banking regulations and security protocols.• Provided personalized assistance to customers, addressing account inquiries, fulfilling statement requests, and facilitating check encashment. Dedicated to delivering exceptional service, I fostered strong customer relationships through attentive support and individualized attention• Took an active role in training and mentoring new bank tellers, imparting comprehensive knowledge of banking procedures and cultivating a positive team culture.• Resolving customers complaints and concerns within the approved turnaround time.• Organizing 100+ customer transaction receipts on daily basis to be properly filed in a timely manner.

Higher National Diploma, Accounting, Upper Credit

Activities and Societies: Student Representative NAPAS

Financial Analyst

Ordinary National Diploma, Accountancy, Upper Credit

Activities and Societies: Student Leaders departmental Representative, NAPAS