- Providing level I & II support- Managing Microsoft Windows environment and technologies for remote and onsite users, which involved 3 remote office locations in Italy, USA and China. - Administering Vmware cluster and related virtual machines- Networking – Configuring Firewall Cisco , Access Points Meraki , Cisco Switches. - Providing server maintenance and installation, desktop deployment and maintenance, and end user support- Managing Active Directory accounts, network shares, and printing services- Performing daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media- Implementing Windows Update Services server for routine patching- Performing daily duties including Data Center walkthroughs, system health checks and event notificationFluent English spoken and written

Configuring, imaging, deploying desktops/laptos over the Windows environment.Providing deskside and phone supportTroubleshooting , analyzing and solving computer issues related to both hardware and software.Performing daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media

Sms - Sccm Specialist presso Hewlett Packard Enterprise Services.Analisi e risoluzione degli incidenti riguardanti updates e changes sui clients dei network ENI - SNAM - ITALGAS

c/o CartaSi – MilanoIT Consultant Managing an environment with Windows Server 2008 and Windows Server 2003 serversManaging and created Active Directory accounts, network sharesImplementing Windows Update Services server for routine patching

Managing an environment with Windows Server systemDeploying, administering and supporting Windows NT, 2003 servers and desktop clientsManaging Active Directory accounts, network shares, and printing servicesPerforming daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media Managing security updates and patches on servers, desktops, and laptops