Olivier L. Email & Phone Number

A committed professional with technical and customer facing experience gained from a solid work history in the service sector. I thrive to achieve objectives and consistently deliver results through effective team management and an ever present commitment to quality. I am an experienced manager who acts naturally to the human factor. I keep my footing in politically sensitive environments by providing insights on several interests (conflicting) and adapt my approach accordingly. Technically competent with a broad knowledge of IT systems and software. I am adept at conversing with people at all levels and able to translate and explain complex information. Articulate with either solid Dutch or English grammar and communication skills. Specialties: staffing, code compliance, competitive analysis, company liaison, reporting, negotiating, ad-hoc decision making, training, coaching.

Listed skills include Service Delivery, Itil, Management, Service Desk, and 11 others.