Omar R. Langset Email & Phone Number

Sandnes, No

Stavanger, Rogaland, Norway

When Lyse unified its telecommunications efforts under Lyse Tele AS, I embraced the opportunity to contribute to building an outstanding, strategically aligned organization. In my role as Director of Enterprise Management in the Technology division, I am part of the leadership team, where I focus on creating an integrated approach to enterprise strategy and operations.I provide strategic and operational support to the Division Director and leadership, overseeing prioritization, cross-functional alignment, and continuous improvement initiatives. My role involves driving transformation in close collaboration with HR, the transformation office, and counterparts across divisions, ensuring our projects support both divisional and organizational goals.A core focus has been promoting cross-functional collaboration across the B2C, B2B, and Infrastructure divisions. I’m responsible for our OKRs, sustainability strategy implementation, and driving operational excellence across Technology. In 2024, I prioritized maintaining stable operations in our fixed and mobile ventures while integrating approximately 1,400 employees from Altibox, Ice, and other units into Lyse Tele.With a small team, I have established an effective internal communication and leadership structure, developed our internal information management strategy, optimized recruitment, and initiated collaborative efforts with Norwegian student associations like TIHLDE. Additionally, I am actively supporting our agile transformation by creating fusion teams to bridge business and IT.In October 2024, I organized our first Technology Division gathering to celebrate our expertise and unity as a telecom leader in Norway. Nearly 400 people participated, with parallel sessions, live streaming, and contributions from internal and external speakers. Despite high expectations, 50% of attendees reported the event exceeded them, highlighting the success of our shared vision and commitment.

Stavanger, Rogaland, Norway

As Director of Customer Platform at Lyse, I led the development of a pioneering customer management platform that transformed BSS processes across nearly 40 telecom partners in Norway and Denmark. My team and I successfully unified multiple customer systems into a seamless, modern solution that enhanced operational efficiency, enabled automation, and provided a scalable foundation for partner growth. With a focus on aligning technology with business objectives, I drove initiatives that elevated customer experience and streamlined service delivery, supporting the telecom division’s strategic vision and setting new industry standards for customer-centric innovation.Budget managed: ~350 MNOK OPEX/CAPEX combinedMain milestones includes - a complete renewal of the entire Lyse groups Customer Identity and Access Management (CIAM) Solution, where we selected and successfully implemented a new Forgerock-based platform across the Lyse groups telecom and energy based teams creating a holistic identity platform named EnID.no- increasing agility for the Altibox market offerings by reducing time-to-market for continuous day-to-day changes by 90% by focusing on reducing waste in processes, internal handofs and optimizing the underlying technology and technical processes- supporting our danish operation moving from their legacy BSS platform onto the new common group platform

Stavanger

Our goal is to create a new permanent fixture in the calendar for software creators in Stavanger, focusing on recruiting young talent to become a part of the team and create a sustainable core team.I served as Board Member and Core Team Member for #HelloStavanger 2024 – Played a key role in organizing the conference, overseeing the main sponsors to ensure strong partnerships, and contributing to on-site communication solutions to enhance attendee experience. This role allowed me to leverage my strategic skills in fostering meaningful sponsor relationships and developing efficient event operations, resulting in a successful and impactful conference.

Stavanger Area, Norway

Following a change in management at Altibox, I assumed the role of Deputy CTO and Head of IT & Applications, overseeing the full scope of software and IT operations across the organization. Reporting directly to the CTO, who focused on core telecom development and enterprise management, I led initiatives that bridged operational efficiency with business strategy.In April 2019, after years of development, we successfully launched a new BSS platform for Lyse Group’s telecom operations with our largest partner, Viken Fiber. I took ownership of the platform post-launch, establishing robust operations and ensuring ongoing improvements. Over the next years, I managed the complex process of onboarding 27 additional partners, building a cohesive organization, streamlining partner coordination, and implementing a SIAM model to unify efforts across teams and vendors.In 2020, this role became one of the most pivotal of my career. As the COVID-19 pandemic struck and Norway entered a national lockdown, I played a critical role in sustaining continuous operations with an organization of 200-300 professionals, swiftly transitioning to a distributed work model. This experience underscored our resilience and adaptability, as Altibox maintained its #1 ranking in EPSI ratings for broadband in Norway for 2019, 2020, and 2021—marking 12 consecutive years of customer satisfaction leadership.

Stavanger Area, Norway

Responsible for developing, maintaining and operating applications and solutions for Altibox internal use, Altibox partners and the ~1.3M end users of Altibox partners in Norway and Denmark.Combining in-house development and operations with increasing use of vendors and suppliers to fulfil the business' needs. Believe that partnerships with mutual trust and respect prosper more than rigid transactional customer-vendor relationships.Managing 60MNOK+ annual budgetsAltibox participant in Lyse IT sourcing program (2015-2016)Altibox main tactical representative interfacing with Lyse Corporate IT and the IT provider Tieto (2016 - present). Strong believer and ambassador of agile methodologies, autonomous teams and UX-driven continuous improvement. Established the UX-environment in Altibox (2017-2018)I aim to implement Continuous Delivery to dramatically reduce the time between a user need is identified and the end user is impacted positively.

Stavanger Area, Norway

Mariero

As a solutions architect in the internet services team I work with product management, partners and vendors to identify, design and create solutions that makes our end users life better and/or easier. I strive to create the best return on investment for our company and give our partners the ability to prosper and grow. Working for the company which three years running (2010-2012) has pounded our competitors in the EPSI-rating for norwegian broadband and tv-providors requires me to always prioritize the end-users customer experience but at the same time make solid and profitable products and services.*EPSI*Broadband: http://www.epsi-norway.org/ICT/broadband.htmlTV: http://www.epsi-norway.org/ICT/digital-tv-distribution.html

Stavanger Area, Norway

Utilizing best practises and agile methodology to establish and maintain a scalable, efficient and high-velocity development department consisting of experienced developers with top competence and external development partners. We develop the Altibox product across all domains; IPTV, web-solutions, next generation user communication systems (voice, video, m2m, etc.), B/OSS-platform and mobile applications. Our customers are the Altibox' partners in Norway and Denmark which have 250.000 residental and corporate FTTH customers consuming the services on a daily basis.

Responsible for customer services such as e-mail, online storage and other standard ISP services as well as operate and develop the Linux server environment for Altibox AS.

I worked in the systems team of Lyse Tele (later Altibox) as an engineer on the ISP, ASP and BSS-systems. My job consisted of maintaining and improving platforms such as the e-mail platform, web- and domain handling systems and the billing systems.

I worked in the systems team of Lyse Tele (later Altibox) as an consultant on the ISP, ASP and BSS-systems. My job consisted of maintaining and improving platforms such as the e-mail platform, web- and domain handling systems and the billing systems.

I worked part time in the Network Operational Center of Lyse Tele monitoring the network 24/7 contributing to high availability of all platforms ans systems. The role also included a lot of routine work of constant testing spesific services, creating reports for the architects and partners etc. For some time the job also included operating the service desk for end-users of Lyse Teles partners; helping users with services, diagnostics on errors and more.