M365 Advanced Cloud Engineering Team

Led Diverse Team for Enhanced Customer Experience: -Orchestrated a diverse team of engineers and leads to optimize customer satisfaction. -Implemented collaborative strategies to align team goals with organizational objectives.Drove Operational Efficiency: -Developed streamlined processes, leveraging Lean Six Sigma principles. -Utilized data-driven approaches to optimize resource allocation and enhance performance.Performed Data Analytics and… Show more Led Diverse Team for Enhanced Customer Experience: -Orchestrated a diverse team of engineers and leads to optimize customer satisfaction. -Implemented collaborative strategies to align team goals with organizational objectives.Drove Operational Efficiency: -Developed streamlined processes, leveraging Lean Six Sigma principles. -Utilized data-driven approaches to optimize resource allocation and enhance performance.Performed Data Analytics and Reporting: -Extracted actionable insights from large datasets to inform decision-making. -Produced comprehensive reports and dashboards for key stakeholders.Provided Insights for Product Growth: -Acted as a bridge between operations and product teams, facilitating communication. -Translated user feedback into actionable recommendations for product enhancements. Show less

Acts as an analyst and an implementer that ensures successful execution of strategic initiatives, follow up on Special Projects and coordinates seamless communication of priority objectives with and across multiple departments. His commitment goes beyond the achievement of immediate results but to the continued long term success of the Company.

Model creation, Report generation and Predictive Data Modelling

Sales and onboarding of new business relationships(predominantly retail customers/businesses) while managing existing relationships.

An Intern at the Facility Management Department under the Engineering and Technical Service Division

Worked as an intern in the maintenance department with the responsibility of servicing and installing Air Conditioning Systems