Olasanmi Ogunnaike Aciin, M.Sc Email & Phone Number

London, United Kingdom

• Employ elicitation techniques to gather requirements, and collaborate with stakeholders and cross-functional teams to drive efficiency and enhance customer retention
• Utilizes agile methodologies such as Scrum for iterative development, continuous improvement and project delivery.
• Manage risk proactively by maintaining RAID logs throughout projects.
• Define requirements and validate them using various techniques including user stories and acceptance criteria.
• Create business process models that involve process mapping, standardization, identification of bottlenecks, automation, integration & compliance.
• Define and validate High-level, Functional and non-functional requirements, use case diagrams, user stories using the INVEST principle, acceptance criteria using GERKIN, and specified design elements for UI/UX designers.

Nigeria

• Collaborated on the development of a comprehensive reporting system, driving a significant 60% increase in operational efficiency.
• Led successful renegotiation of vendor contracts, utilizing analytical skills to reduce claims and administration costs by an impressive 15%.
• Collaborated on a software transition project for the company resulting in a 70% efficiency boost.
• Implemented an automated access to documentation (E-file) and conducted a transition process training.
• Contributed to the development of software for the finance department ("Fin-Trak"), improving payment flow by 80%.
• Conducted Requirements Elicitation, Gap Analysis, As-Is & To-Be, Use Case Document, Feature map, Epic list, User Stories, Acceptance Criteria, Wireframes, Product backlog management & User acceptance test.

Master'S Degree, International Business

Bachelor'S Degree, Insurance, Second Class (Upper Division)