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As a growth manager at Keystone AS I am in the business of anything that increases business. It’s that simple! This includes everything between gaining new customers and turning them into active customers or finding ways to revive inactive customers and simultaneously minimize expenditure costs.My main responsibilities are to:- Identify and define the growth plan that will take the business to the next level. The growth plan is based on data-driven insights.- Work closely with the team (marketing, product designers, product development, implementation engineers…etc.) to concretize the growth initiatives.- Optimize the overall sales process and customer experience.

In my role as a Sales Manager I will first and foremost be out in the field meeting potential customers at any level in their organization, depending on needs. I believe in leadership by example and continuous coaching. Continuing coaching is as relevant for the team as it is for myself. Some of the most important lessons I've learned from my team. This leads us to the importance of open, direct and honest communication. We are all working towards the same goal although our opinions might differ. This framework will enable creativity and innovation in our everyday work. And not least it will motivate to always deliver the best possible service to our customers.The customer should in my opinion always be in focus whether he or she is asking for advice, looking to buy or just curious about what I might have to offer. A positive attitude, integrity and passion will set the tone and define the spirit for how we communicate. We should have lots of fun every single day without forgetting the importance of our service deliverance!My professional aim is to always excel and be the best. I honestly believe that real trust comes as a result of my true passion of helping others get what they want. The good thing with real trust is that it generates loyal customers.

Smaller segments merged in to larger segments. In this process I took over the overall sales manager role for a new larger segment.

What's most important you ask? My team! The more I focus on helping my team succeed the greater my results. The opposite is also true; the less I focus on helping my team succeed, the poorer my results. This means that my focus is to leverage the strengths of the team and each individual person. I have to think strategically and strive to understand each person on the team. Too many people move into a management role thinking they must lead every person the way they would want to be led. In reality nothing can be farther from the truth. In my opinion great managers know each person on their team is different, and therefore manage accordingly to each person’s unique needs and opportunities. A manager should always be diligent about price integrity. What this means is that the leader himself needs to believe in the price, protect profit and not allow habitual discounting among the team. As a manager I listen; the role of managers has changed. It’s no longer about being taskmaster; it’s about enablement and support. Hierarchical, prescriptive management is dead! I don’t try to control everything. I rather do my best to communicate a vision; let people try to figure out how they are going to get there on their own. I continually remind myself that my time is no longer solely mine; my job is not to protect it, but rather to give it away to those under my care. Several times a day, ask myself, “How should I be investing my time to help my team achieve their goals?” It’s a necessity required to succeed.

In my role as a Sales Manager I will first and foremost be out on the floor with the sales team. I believe in leadership by example and continuous coaching. A positive attitude, integrity and passion will set the tone and define the spirit for the sales group and the people who build up the supporting roles. We should have lots of fun every single day at work.My aim is also to keep an atmosphere where one listens and communicates naturally with each other. This will enable us to be creative and innovative in our everyday work. And not least it will motivate the team to always deliver the best possible services to our customers.

Part time sales clerk selling high-end clothes (Hugo Boss, Armani, D&G...etc).Awarded best male sales clerk for outstanding service (research conducted on by Nye Fakta AS).

Selling high-end consumer electronics.

Summer job and part time working on hydraulic drilling jars.