• Led a high-performing retail sales team, achieving a highest ever sales record of 1.1Billion Naira in a single month.• Developed and executed sales strategies resulting in Improved sales and profit margin.• Worked the procurement team on a reorder level to achieve maximum stock available as well as pushing out older stock across board.• Floated two Franchise stores for the company, and managed the end-to-end process from the onboarding to the implementation.• Designed a process flow that birth a seamless and hitch free system of operation.• Developed a standard Operational procedure to meet industry global standard.• Introduced a data-driven system across 22 pointek stores thereby mitigating leakages/pilfering throughout the business ecosystem.• Innovated marketing strategies which resulted in sales improvement within the shortest time possible.• Automated and maintained SQL queries to extract and manipulate data and remittance which led to timely and accurate reporting.• Conducted a market trend analysis that helped the business gain a comparative advantage over competition in the market.• Developed predictive models using Python to forecast customer behaviour, leading to a 15% increase in retention.

•Grew branch sales by 30% within the first 3 months, and doubled the same figure within a space of a year.•Systems automation using Macros, Power Queries and VBA for accurate and timely reporting for prompt decision making.•Utilized statistical methods to perform exploratory data analysis and hypothesis testing on new protect market reaction.•Spearheaded the sales force automation system for track and trace, distributor management and customer feedback system.•Identified system gaps, glitches and provided timely resolutions to process issues as soon as they arise.•Detailed reporting using SQL, Power BI and Tableau for the management team for impactful business decisions.•Creating a chain connection between the marketing and the sales team to synergized for maximum efficiency.•Collaborated with the supply chain team to speed up delivery timeline from 72hours to same-day delivery.•Management of 5 exclusive Franchise stores within Lagos.

•Reduced delivery revenue loss and Franchise liability exposure to the business from 10% to 0.4% across 98 Franchise stores.•Oversaw revenue assurance processes and identified areas of revenue leakage.•Implemented corrective actions and process resigned that resulted in improved CRM as well as growth in sales.•Supervised a batching payment system to identify payments at item level for proper visibility•Carry out banks reconciliation exercise to ensure the books are balanced, all revenues are properly recorded and account.•Give insights on market trends, consumers’ behaviour, sales projection and financial position.

•Conducted comprehensive process audits, identify gaps and recommend improvements for proprietary and Franchise stores.•Implemented recovery strategies in 98 Konga locations that led to recovery of over N150 million from insurance claims and staff debit notes due to poor package handling, lost in transit, damaged or stolen items.•Collaborated with stakeholders to ensure compliance and mitigate operational risks which helped in securing over N85 million due to identifying liability point in cases of anomalies from the Warehouse to the last-mile location.•Mitigated loss and damage of high volumes during discount/Clearance sales, bonanza periods, black Fridays and Festival period sales.•Maintained a checklist to drive process compliance and simulate standards across stores which in turn boosted customer and investor’s confidence in the business.•Identified areas of security threats at every point of the logistics, warehousing, accounting, and operational flow.

• Inventory Operations: Supervised the inbound and outbound operations of the warehouse ensuring maximum security, proper package handling and safety is upheld. Remove obsolete raw materials and inventory balancing.• Inspections of stock brought in to confirm it meets the standard (quality and quantity) of the category and procurement managers.• Supervision of the quality assurance unit to ensure what is shipped out for fulfilment meets exact customers’ order.• Organized shelving units to comply with the FIFO system of warehousing, and liaised with the Packing Unit, Returns and Replacement Officer to monitor the packing materials, restock levels and resolved inventory issues.• Oversaw stock reconciliation, stock audit and general administration including strategic stock management and company’s inventory.• Executed variance analysis of stock and supply progress reports to the Inventory Manager.• Liaise with procurement unit by providing update on the reorder level in accordance with procurement calendar and customer orders

• Sales of banking products to both retail and corporate customers.• Sourced customers for banking Loans for up to N10 million on monthly basis.• Shared weekly team performance report for management review.• Arranged loan documents and end-to-end process for swift disbursement.• Met daily target of 10 additional retail customers created and 1 corporate customer per day.• Reviewed banking reports to customers who sort clarification on their account transactions.