Joe Bailey Email & Phone Number

United States

Worked with various company brands (software products) hosted in Microsoft Azure and Amazon AWS. Maintained 99.9% uptime for Saas products that hosted more than 500 individual client websites utilizing Global Routing & WAF with Azure Front Door and Amazon Cloudfront, cloud hosted architecture using Azure Virtual Machines, app services and Functions and Amazon EC2 and lambda. Designed and implemented new architectural solutions as well as maintained and upgraded infrastructure on daily basis. Monitored cost and Utilization. Consistently met goals of cost reduction and automation.

Spokane, Washington, United States

Provided outsourced long-term IT solutions for small to medium size businesses. A fast-paced service environment that maintained all levels of Technology to a variety of clients in different industries. Made a priority of treating clients with respect and a high level of customer service. Managed the Company and reported direct to owners. Responsibilities included Service Desk management, Project Management/Team lead, meeting above industry average team productivity and billing quotas, new client sales and on-boarding, designing/implementing new cloud-based services, team training in tech and customer service, client satisfaction and contract negotiations.

Outsourced business Level IT support. Daily activities included Windows Help desk support/ongoing maintenance, Computer setup, Network wiring, Design and infrastructure management, Server building and maintenance, VMware and hyper-v environments, antivirus and email security, MS Office and Exchange email later moving to O365 services, Citrix Xenapp, routing configuration and maintenance and a wide array of other everyday business technology needs and vendors. On-site and remote support with 24/7 emergency service.

Coeur D'Alene, Idaho, United States

Started out as a Pantry Chef and Dishwasher at 13yrs old. Worked full time through high school and into college under a classical french chef learning the art of service. Fast paced kitchen environments requiring quick thinking and on-going communication and learning to serve the customer with a high quality attitude and product. Worked my way up to line chef and then breakfast chef, kitchen manager, saute chef and others. Went on to work in various restaurants training others and leaving a mark of good food, good service and good energy. Was able to work for a modern chef at my last job learning about food science in a high class environment.

Coeur D'Alene, Idaho, United States

Priest Lake, Id

Moscow, Idaho, United States

Priest Lake, Id

Bachelor Of Science, Virtual Technologies & Design

Education record