Ole Klein Email & Phone Number

Birmingham, England, Vereinigtes Königreich

Hamburg, Deutschland

Die stagepigs stehen für ein positives Lebensgefühl. Zeige wer du bist...sei frei, sei fröhlich, sei selbstbewusst. Mit diesem Design setzt du ein Zeichen und zeigst der Welt, dass du dich nicht unterkriegen lässt. Wecke die „Rampensau“ in dir und werde Teil der stagepigs-community.

Birmingham, England, Vereinigtes Königreich

Droitwich Spa, England, Vereinigtes Königreich

Hamburg, Deutschland

• Address and resolve any issues or complaints regarding sales or marketing• Respond to clients’ complaints in a timely and professional manner • Ensure that guests are enjoying their stay at the hotel and that large group needs are met• Maintain positive relationships with clients to encourage repeat and recurring business• Responsible for accepting and entering reservations in the Protel program• Handle common means of payment and independent creation of daily cash register statements• Ensure "Check-in / -out" of the guests is in line with the existing Novum standards

Hamburg, Deutschland

• Handled cash register management and cash accounting• Anticipated guest's needs and respond promptly and acknowledge all guests• Resolved guest complaints, ensuring guest satisfaction• Accept, enter and check reservations and manage inventory and office supplies order• Checked guests in and out at the correct time

Chemnitz, Sachsen, Deutschland

• In charge of e-development of sales strategies and concepts together with the management• Provided support for sales partners; trained and coached team members• Development and implementation of training measures and instruments (online and offline)• Organized and implemented sales events• Developed sales guidelines and requirements for product management

Chemnitz, Sachsen, Deutschland

• Handled the recruitment of independent sales representatives• Moderated business model presentation• Handled sales management (target planning and control of their achievement)• Processed master data and contract maintenance, entering new customers• Organized and implemented sales training (in person and as a webinar)• Designed and implemented sales incentives• Responsible for the development, organization and implementation of sales-increasing measures such as promotion & trade fairs• Developed new business model in direct sales and end customer support / conclusion of contracts for end customersIn the Sky Mall project, Project for SKY Germany GmbH• Handled recruitment of independent sales representatives and operations malls and support contracts• Contact for power sellers and field workers in day-to-day business• Accountable for the coordination (deployment plan design) of contractors at 50 locations nationwideAfter the external recruiting was removed from the operational projects, I filled the newly created position to recruit independent contractors with the following main tasks • Recruited independent contractors for all customer projects• Identifying future hiring needs and developing job descriptions and specifications• Reviewed of application documents - pre-screenings and conducting interviews and preliminary talk

Side, Antalya, Turkey

• Responsible for planning and implementing of sports / daily programs and events• Designed the evening programme and host of day and evening programs including program announcements on the hotel radio• Provided professional care for guests and answering guest questions

Santa Cruz De Tenerife Und Umgebung

• Responsible for planning and implementation of sports / daily programs and events• Organized and implemented guided tours / tour guide and design of the stage decorations• Presenter/Host of day and evening programs Professional care of guests and answering guest questions

Kreta, Griechenland & Tenerife, Kanarische Inseln, Spanien

• Team leader (TUI trainee) and Planning and implementation of sports / daily programs and events• Presenter/Host of day and evening programs and professional care of guests and answering guest questions • Responsible for accompanying and looking after the families at evening events – organized and implemented specials events and tournaments in the team and successfully designed the stage decorations to the notice of the team in the club

Flachau, Salzburg, Österreich

• In charge of cash register management and cash accounting and professional care of guests and answering guest questions • Handled onsite complaints and ensured smooth process at the reception • Accepted, entered and checked reservations; check-in / -out of the guests

Binz, Mecklenburg-Vorpommern, Deutschland

• Provided personal care and advice for guests

Eutin, Schleswig-Holstein, Deutschland

Sotavento Beach Club Fuerteventura

• Responsibility for the hotel´s own and planning and implementation of sports / daily programs and events• Presenter/Host of day and evening programs and organization and implementation of guided tours • Design of the stage decorations and accompanying and looking after the families at evening events – organization and implementation of specials events and tournaments in the team