In the industry, Avocado is known for delivering on what we promise. Our clients know they can entrust even the most complex and challenging projects to us, and we’ll deliver. There are a number of reasons behind this. First of all, we stand apart for our willingness to ‘have skin in the game’. By this we mean we are just as motivated as you to protect your ‘go live’ date – and you will not find another team as committed and driven to see you achieve it.We also appoint a Practice Manager to your project at our expense. Typically they are an expert in the area of business that’s relevant to your project, and they also possess strong technical skills. This means they ‘speak your language’ and can understand your exact requirements. They can also foresee problems so you can minimise or avoid them. With our origins in testing, we’re highly capable in predicting obstacles and identifying the most effective pathways to create certainty in your project delivery. We know how to work with challenging stakeholders and adjust to the changing fortunes of projects, maintaining a focus on meeting critical milestones to ensure delivery on time.

Established in 2003 and headquartered in Sydney, Australia, Cevo began as a system integrator offering data centre and infrastructure solutions to corporate Sydney. Cevo strongly believed, as we continue to, in open source solutions, and for that reason, Red Hat was chosen as a strategic partner to deliver organisations cost effective infrastructure.Back in 2004, this was a really bold move, as the world was Unix dominated, and Linux was for geeks and just started to get some traction in the corporate world. In the next 8 years, Cevo grew steadily to become a trusted brand to deliver high quality infrastructure solutions and services, mainly around HP and IBM, to medium sized and large organisations Australia wide.In 2011, Cevo made the conscious decision to heavily invest in “next generation technology” to deliver agile, flexible and cost-effective solutions and services. As a result of the growing need for flexible and cost effective on-demand services, and the arrival of cloud and automation vendors such as AWS and Puppet, we set out a new vision to become the leading provider of cloud solutions and services in the Asia-Pacific region.In the next 3 years, Cevo forged partnerships with leading disruptive technology vendors such as AWS, Puppet Labs, Splunk, New Relic and ScienceLogic, which enabled the company to deliver on the promise to provide flexible and cost effective infrastructure solutions. At the same time, we built a strong consulting arm to assist organisations to design and deploy next generation infrastructure and cloud solutions.In 2015, Kloud Solutions, Australia’s fastest growing cloud services company, acquired Cevo, to expand its the growth in the DevOps and cloud automation space.

O2 Networks is the leading Australian provider of networking and security professional services for Application Delivery Networks.O2 Networks enables our clients to ensure their IT networks deliver assured and secure access to their critical business applications with optimal performance, resilience and scalability.Our breadth of expertise allows us to integrate “best of breed” technologies from vendors including Cisco, Riverbed, Fortinet, F5, Blue Coat, Juniper and Palo Alto.Our Professional Services Team has a long-standing commitment to client satisfaction, evidenced by the lasting relationships we maintain with our clients. These clients include telecommunications providers, government agencies, and multi-national corporations.

As Managed Services Systems Engineer, my responsibilities within the role included the on-going management and support of the ICCS (Integrated Command and Console System) Gateway and ensuring adherence required SLAs, this solution allows dispatchers positions to communicate with the entire Irish TETRA network (based on Dimetra - Motorola's Tetra implementation). Other duties include the management and maintenance of the Voice Recording System. This system records the daily voice activities of all customer talk groups for the nation. The system based on NICE public safety solution. These two solutions require a high rate of uptime and resiliency being a public network emergency services solution.

My primary responsibilities included the planning, maintenance and development of the wireless network. This includes both fixed wireless access (utilising 3.7, 10.5, and 26 GHz bands) and transmission planning (utilising 7, 8, 13, 18, 23, 38, and 80 GHz bands). Other responsibilities include the administration of the wireless cacti server, this was used for graphing of RF variables that would help determine system faults. SNMP tools were implemented to help generate KPIs for host uptimes and other network metrics.Production of network documentation, through the use of perl and bash scripts where implemented to automate regular work through the use of cron jobs (i.e generating the latest frequency plan, or collecting RF statistics from the basestations and customer equipment). These scripts were also complemented with the use of visio diagrams and “how to” documents to complete a knowledge base for junior engineers. In this role I was the first point of contact for vendors on a daily basis. Other responsibilities would involve generating and responding to RFIs and RFQs and generating quotations for client installations.

I held the role of Wireless / NOC Engineer, reporting into the Network Operations Manager. My primary responsibilities included the maintenance, design and deployment of the fixed wireless access network and maintenance of our radio backhaul and carrier class radio installation for corporate customers. This position allowed me to work with vendor equipment such as that of Alvarion, Aperto Networks and Ceragon. During this time I trialled planning tools such as that of ICS Telecom NG and gained experience in the use of SNMP tools such as Nagios and SNMPc Network Manager Version 7. Other responsibilities included supporting and deploying sites within a Metro Ethernet Network along with SDH nodes that ran over this network. This allowed me to gain experience in the use of Fiber and with our vendors WDM and SDH equipment (MRV and Damovo) this coupled with the experience of several variants of DSL (Primarily SHDSL (Zyxel) and ADSL2+ (PacketFront) and secondly Bitstream) gave me vital Local Loop Unbundled experience.

In Magnet Entertainment I also undertook the role of IT administrator. This role required me to manage various platforms (both Windows and Linux), these included projects which I undertook such as a call centre implementation (FlexiQ) using ISDN and SIP trunks, the development of the office voice network using the Cirpack Carrier Class 5 Software switch and various end points such as the Cisco 7960 and the Thompson Swissvoice IP10 handset.

In this role I provided technical phone support for Remote Access Analogue and ISDN connection problems for BT Openworld, England. This was a high volume technical call centre experience.

I undertook a six-month internship with IT Focus in 2004. As a junior consultant, my job was to provide technical support on Internet connectivity, email (Exchange), VPN and Server system administration. In this role I was also required to perform remote network installations which included the local LAN and Server commissioning plus the interconnecting WAN links to the central site.In this role I was the first line of contact for the clients I was assigned to and I faced many problems which needed to be resolved in high pressure situations.