Oleg Kovpak Email & Phone Number

San Diego, Ca, Us

New York, New York, Us

Ru

• Development of the strategy and future vision of legal identification according to the state laws for KYC/AML and FATCA recommendations with respect to state identification, and authentication and unified biometric systems.• Supervision of the unified biometric system and its sub products as Chief Product Officer.• Cooperation with the governmental entities and state control authorities in the area of financial, telecom and IT regulation; participation in GR activities.• Transformation of a single product team into mature product office with 5 business and 3 R&D teams.• Leadership of market and technologies analysis and participation in internal Machine Learning and Biometrics R&D.• Knowledge transfer and development of the necessary skill sets among team members.• Business development and market research.• Information Security and privacy management in accordance with GDPR and state legislation.• General operations management.Key achievements:• Formed product teams and set up workflow processes to deliver end-to-end business results and short time-to-market.• Improved customer experience, usability and security of the platform. Significantly raised the influx of B2B and B2C customers.• Developed new business directions, improved cooperation between internal business units and external partners. Expanded the applicability of ID&V and KYC/AML from financial to additional sectors. Created a new market for state-recognized KYC and biometric authentication as a cloud service, based on a digital platform for vendors and customers.

Ru

• Development of strategy and future vision for Identification and Verification (ID&V) and KYC/AML processes within the organization and as a service for third-parties.• Lead ID&V and KYC process innovation with a focus on biometrics and ML.• Coordination and alignment of efforts between multiple teams and stakeholders involved in ID&V and implementation of different types of biometrics across the bank.• Cooperation with state control authorities in regards to KYC/AML; participation in GR activities.• Lead development teams in ID&V and KYC domain areas: 5 teams in direct supervision and 3 teams indirectly as a subject matter expert.• Lead market and technologies analysis; participation in internal Machine Learning and Biometrics R&D.• Support of Agile transformation principles among teams.• Participation in product teams as a Customer Journey Expert.Key achievements:• Facilitated data-driven decisions based on product metrics and analysis.• Implemented new customer experience in ID&V and KYC based on “mobile first”, omnichannel and risk-based approaches as well as industry best practices. Used ML and AI-based expertise to automate processes where applicable. • Responsible for new products which covered implementation of voice biometrics in a distributed call center with more than 4200 concurrent operators across 7 venues, voice biometrics in IVR, face and voice biometrics in mobile and online banking with the MAU of over 40 mln. customers, face and voice biometrics in 14300 state-wide networks of the bank branches; facial biometrics in state-wide network of ATMs.• Achieved a cross-channel reuse of biometrics and other authenticators.• Significantly improved the customer experience of ID&V process, raised NPS and FCR, decreased average service time in call center and branches, decreased the human error level, improved security of transactions and decreased the direct and indirect losses due to internal and external fraud.

New York, New York, Us

• Product Owner in the FinTech sector with a focus on multi-modal biometrics, virtual assistants, machine learning and AI.• Participation and presentation at various conferences and exhibitions as a FinTech and biometrics vendor: Finnovate, Money 20/20, FinDEVr, Intelligent Authentication Conference, Voice Biometrics Conference, SpeechTech, Connect:ID and others.• Development of extensive experience in biometrics with a focus on voice, facial and fingerprint biometric technologies.• Lead R&D and implementation projects for the Top 5 banks and payment systems in the US.• Participation in presale activities including business analysis, solution/proposal preparation, product demonstrations, proof-of-concept creation, marketing documentation preparation, RFI/RFP responses, and SOW.• Team lead for the conception, creation, and successful deployment of innovative FinTech products.• Program and project management throughout the whole project life cycle: pre-sale, assessment and initiation, time management, risk management, QA management, budget and resources management, delivery, implementation, acceptance and support.• Developed experience in critical, highly loaded, fault tolerant systems development, in addition to implementation and support.Key achievements:• Implementation of a critical client-server biometric authentication system in one of the largest banks in California, US.• Successfully piloted projects in two of Top 5 banks of Brazil. • Successfully lead projects with a budget of more than $1mln.• Managed distributed teams across several geographical locations and time zones.• Managed Human Resources for teams of more than 30 members.

Saint Petersburg, Saint Petersburg, Ru

• Built upon significant experience in biometrics with a focus on voice, facial and fingerprint biometric technologies.• Developed experience in speech technologies: speech recording, processing and analysis.• Lead the development and implementation of projects for the commercial, public and governmental sectors in the area of security, public safety, speech technologies and biometrics.• Participation in presale activities: business analysis, solution/proposal preparation, product demonstrations, proof-of-concept creation, marketing documentation preparation, RFI and RFP responses, participation in exhibitions and conferences.• Program and project management throughout whole project life cycle: pre-sale, assessment and initiation, time management, risk management, QA management, budget and resources management, delivery, implementation, acceptance and support.• Negotiation with foreign and domestic customers at the decision-making level.• Developed experience in critical, highly loaded, fault tolerant systems development, in addition to implementation and support.• Developed experience working with banking and financial institutions.Key achievements:• Implementation of the world’s largest nation-wide bimodal face and voice biometric system in Ecuador;• Successfully lead projects with a budget of more than $1mln.• Managed distributed teams across several geographical locations and time zones.• Managed Human Resources for teams of more than 30 members.

• Development and implementation of the projects principally in the area of systems security and integration. Managed 3 to 8 concurrent projects lasting from 2 weeks up to 10 months. Experience in using different project management methodologies (Agile, Scrum, RUP) • Built and managed project teams of 3 to 10 people. Managed distributed teams, both in different geographical locations and different time zones. Managed contractors and freelancers. Demonstrated ability to lead, motivate, and raise the level of responsibility and self-organization within the team.• Managed projects throughout the whole project life cycle: pre-sale, assessment and initiation, time management, risk management, QA management, budget and resources management, delivery and implementation.• Developed negotiation experience with foreign and domestic customers at the decision making level. Developed long-term relationships with customers and stakeholders.• Worked for companies in Western Europe as well as large Russian enterprises. Cooperated with state and governmental institutions.• Passed IT certification in governmental regulatory institutions within both Russia ("FSTEK" - Federal Technical Committee) and abroad (CCTM, UK).• Conducted product and program management in the area of system security, access control, system integration and biometrics, strategic planning.Key achievements:• Built a project team from scratch, conducted an audit and optimization of management processes;• Implementation of Scrum methodology for internal use;• Returned product to market after a crisis period and restarted its active development;• Conducted several successful implementations in large enterprises with complex distributed IT structure. Developed experience in risk management in terms of changing requirements;• Worked alongside governmental institutions and certification agencies;• Improved employee experience through people management, leadership, motivation and self-improvement.

Ru

• Managed both simple (within the resources of the single department) and complex projects (using the resources of several departments, as well as with outside contractors) from the pre-sale phase up to project delivery. Tasks included resource, budget, risks and time management.• Departmental management as an enterprise linear unit. Build out of department team. Active involvement with freelancers and subcontractors. Managed distributed offices and teams. Directly managed 6 people within the department and up to 12-15 within the project teams.• Appointed tasks for developers and designers both within the department and on the side of third-party subcontractors.• Conducted audits and investigated the internal needs of the department and broader company for development of business processes and system integration, architecture planning, development and implementation of the internal ERP system for the company, and system integration with the related products (accounting, inventory control, logistics).• Designed, planned and developed architecture of the intranet-based products for external customers, ERP and CRM systems. Integration with Internet services (basically insurance, lending, online payment and banking systems).• Negotiated with customers, and developed optimal solutions for their needs.• Developed department strategy and activities, and participated in exhibitions and seminars. Drew up, and implemented departmental plans.Major achievements:• Established a new department in the company.• Departmental management within the linear structure of the company while managing projects in a project matrix structure.• Negotiated at the highest level and delivered projects for the large international companies, including Audi, Apple, Bacardi, Beiersdorf, British American Tobacco, General Motors, JTI, L'Oreal, LG, Novartis, Pfizer, Red Bull, Tuborg, Heineken, Vimpelcom, State Hermitage Museum, Baltika breweries, Guta insurance, Megafon, Rolf, LEK, and others

• Development of multimedia online projects.• Project Management.• Negotiation with internal customers.• Basic workflow management.

Product Leader Certification™, Business Administration And Management, General

Pmp

Bachelor Of Science (Bs), Engineering Technology, General

General Practice Medicine - Md

Doctor Of Medicine - Md