Oleg Grachev Email & Phone Number

Moscow, Moscow City, Russia

E-comm platform account management: Wildberries, L'Etoile, Vseinstrumenty.- Analysis: by product category, brand, competitors, sellers; trend identification. - Creation & implementation of sales increasing strategies.- Advertizing: campaign launch & monitoring.- ABC analysis (resource planning) & supply control.- Data management: 1C, CISlink.- Reporting.Key outcomes:- Increased company revenue from e-comm platforms by 300%.- Developed and implemented new… Show more E-comm platform account management: Wildberries, L'Etoile, Vseinstrumenty.- Analysis: by product category, brand, competitors, sellers; trend identification. - Creation & implementation of sales increasing strategies.- Advertizing: campaign launch & monitoring.- ABC analysis (resource planning) & supply control.- Data management: 1C, CISlink.- Reporting.Key outcomes:- Increased company revenue from e-comm platforms by 300%.- Developed and implemented new marketing activities.- Optimized logistics as well as managers' workflow & communication.- Created a single production information infrastructure which contains all data related to each SKU. Show less

St Petersburg, St Petersburg City, Russia

Working with Russian and other e-comm platforms (Yandex.Market, Ozon, Wildberries, KazanExpress, SberMegaMarket)- Account management: sign-up, data input, adverstizing & promotion, etc.- Analysis for clients: by product category, brand, competitors, sellers; trend identification. - Complex client support: daily communication, problem solving.- Negotiation with sellers: contracting, activity coordination.- Creation & implementation of sales increasing strategies for… Show more Working with Russian and other e-comm platforms (Yandex.Market, Ozon, Wildberries, KazanExpress, SberMegaMarket)- Account management: sign-up, data input, adverstizing & promotion, etc.- Analysis for clients: by product category, brand, competitors, sellers; trend identification. - Complex client support: daily communication, problem solving.- Negotiation with sellers: contracting, activity coordination.- Creation & implementation of sales increasing strategies for sellers.- Advertizing: campaign launch & monitoring.- ABC analysis (resource planning) & supply control.- Data management. - Workflow optimization: guidelines development, presentations.- Coaching & training.- Reporting.Key outcomes: - Ensured systematic work & successful company performance on all e-comm platforms (sanitizers, beauty products, home care products, etc.).- Launched sales on two new e-comm platforms.- Increased company sales & revenue.- Ensured the achievement of sellers' target KPIs: coordination of 11 sellers & complex support of 22 accounts among all e-comm platforms.- Improved client collaboration: analysis & optimization of all communication steps; design of 20+ presentations of company services, templates of business proposals, negotiation scripts, manager training (7 people).- Developed an sales analyzing system for e-comm platforms & a analytical product for sellers based on it. Headed a new company service direction. Show less

Moscow, Moscow City, Russia

- Complex client support & account management (Ozon, Wildberries, Yandex.Market, SberMegaMarket).- Market & sales performance analysis.- Grow & development consulting for sellers.- Design, launch, monitoring & performance analysis of marketing campaigns.- Coordination of cross-functional teams (designers, copywriters, marketing experts, etc.).- Stock management & monitoring for sellers.- Content management (creation & optimization of product pages, attractive… Show more - Complex client support & account management (Ozon, Wildberries, Yandex.Market, SberMegaMarket).- Market & sales performance analysis.- Grow & development consulting for sellers.- Design, launch, monitoring & performance analysis of marketing campaigns.- Coordination of cross-functional teams (designers, copywriters, marketing experts, etc.).- Stock management & monitoring for sellers.- Content management (creation & optimization of product pages, attractive infographics design).Key outcomes:- Provided complex support and reached performance goals for 14 sellers—21 accounts among all e-comm platforms (with turnover up to RUR 3.5 MM/month and product lists of 100+ SKU).- Improved seller logistics efficiency, optimized stocks.- Created and launched successful marketing campaigns for different product categories and clients. Show less

St Petersburg, St Petersburg City, Russia

- Sales management: preparation of business proposals, conclusion of contracts, monitoring of equipment delivery & installation, monitoring of accounts receivable.- Coordination & administrative support of the Points of Sale.- Administration & management of the online store. - 'From scratch' setup & administration of e-comm accounts: content management, analysis, creation & retention of top positions, logistics monitoring.- Coordination, training & monitoring of retail… Show more - Sales management: preparation of business proposals, conclusion of contracts, monitoring of equipment delivery & installation, monitoring of accounts receivable.- Coordination & administrative support of the Points of Sale.- Administration & management of the online store. - 'From scratch' setup & administration of e-comm accounts: content management, analysis, creation & retention of top positions, logistics monitoring.- Coordination, training & monitoring of retail staff.- Planning & procurement, communication with manufacturers & vendors. - Analysis & optimization of warehouse & transportation logistics.- Working with 1C, CRM (Bitrix24).Key outcomes:1. LED-TED (2018–2020)- Relaunched the website using 1C: Bitrix, initiated collaboration & achieved high sales performance with OZON, Etsy (100+ SKU).- Coordinated activities of the Point of Sale, ensured successful sales to key accounts.- Optimized sales & logistics, improved company competitiveness, turnover & market share as well as average sales value.2. Prosvet (2015–2017)- Participated in development & optimization of all business processes starting from the startup launch to the establishment of a retail chain consisted of 3 Points of Sales.- Developed the product list, coordinated timely product input/output.- Participated in recruiting & training, supervised 6 sales managers.- Became the lead sales manager with up to 3 major transactions (RUR 0.5–3.5 MM) per month.- Implemented online marketing channels, set up SEO, SMM & lead generation.3. Svetodiodnoe osveschenie i elektrika (2012–2014)- Reached retail & wholesale sales goals, ensured cash discipline.- Coordinated & monitored lighting equipment installation on customers' sites. Show less

Economics

Culinary Arts/Chef Training