Oleg Kio Email & Phone Number

* Install, configure and maintain Windows servers, Linux servers, Active Directory, Group Policies, File and Printer sharing* Configure and maintain network and data security.* Assist clients with creating PCI and HIPAA compliant IT and data infrastructure* Manage cloud services – Microsoft 365/Azure, Google Cloud, Digital Ocean

Rock Hill, Sc

As a Sr. Systems Engineer / Data Analyst at a start-up call center, designed and implemented IT and data infrastructure that was instrumental in company growth from 24 employees to over 160 in less than 3 years with 99.9% uptime.• Design custom reports and dashboards using PHP and Ruby on Rails with MySQL backend, providing real-time financial and employee performance data.• Created an employee performance report combining data from account management and phone system databases. This provided necessary information to the management to increase employee productivity by over 30%.• Improved data analysis process for the acquisition department saving over $500,000.• Spearheaded open source software integration, saving over $25,000 in annual IT expenditures and increasing company profitability.• Maintain Linux servers with MySQL, PostgreSQL, Apache and Passenger, PHP, Ruby on Rails, Samba and DHCP services.• Design and implement company-wide IT and data security policies

Started a small IT consulting firm focused on providing IT support to business clients. Accepted an IT Manager position in 2010 from one of the IT consulting clients who was impressed with the quality of our work.• Install, configure and maintain SQL databases (MySQL).• Perform data cleanup & analysis• Provide 24/7 hardware support to data-center clients. • Server installation and troubleshooting. Install Linux and Microsoft servers, configure RAID, networking, remote access, file sharing and web services.• Network security. Configure hardware and software firewalls (Linux iptables) to prevent unauthorized access. Setup secure wireless networks.

As part of a small and efficient team, provide hardware and software support to over 50,000 users, Network Operations Center and 90 remote offices.aAs part of a small and efficient IT team, provide hardware and software support to over 50,000 users, Network Operations Center and 90 remote offices.• Was in charge of hardware maintenance & upgrades for 150 servers. Established hardware repair lab for out-of-warranty servers and network equipment. Saved employer over $150,000 and increased network performance at 40+ remote offices.• Project Lead for LAN and WAN infrastructure upgrade project involving 80 Cisco routers, 500 switches and wireless equipment. Installed and configured SNMP software to monitor entire network.• Install, configure and maintain multiple Linux, Novell and Windows servers. Develop scripts to automate server installs and software rollouts.• Lead technician on a 12,000 desktop overhaul project.

Evaluate hardware and software, assist department manager in making computer and network equipment purchasing decisions.Streamline and document various IT Dept. processes, conduct training for IT staff and network users.Assist Network Dept. with server rollouts and network troubleshooting.Serve as a mentor to level 1 computer technicians.

Create master images (Ghost and ZENworks) to be used on over 10,000 computers. Install and configure operating system, drivers, network client, MS Office, etc.Provide technical assistance to school district personnel - install and configure computers, printers, various PC hardware and software.

Associate Of Arts (Aa), Business Administration And Management, General, 4.0

Activities and Societies: Phi Theta Kappa Honor SocietyIn my free time working towards Business Management degree with focus on IT.

Business Administration And Management, General