I am an IT Systems and Network Specialist with almost 20 years of professional experience. Through my working life, I have acquired an extensive and broad experience starting from providing hardware/software solutions as an IT technician, through to helpdesk T3 high-end support and a senior systems administrator. I am consistently following the latest trends in IT developments and trends, leveraging this knowledge to establish a productivity increase and efficient services. I thrive to do my work with calm, and quickly and efficiently. My strengths:• An in-depth understanding of IT with high level analytical and problem-solving skills. • Ability to acquire new skills with ease allowing me to thrive on any challenges and accomplish tasks quickly efficiently.• Excellent communication skills; how to explain IT in language that is understood, liaise effectively with customers and staff and collaborate with my team.• Working as part of a team to assist others with their IT challenges.• Planning and providing training and support to external customers, systems integration.Specialities: • Providing comprehensive support for Software & OSs.• All-Round PC & Devices Hardware Support.• MS Servers management & support (Servers, AD, Policies etc.).• Network management & support.• Virtualization, managing and optimising guest systems.• Backups & DR strategy, Cloud-Based/NAS/DAS Storages, RAID solutions.• Network / Users security, VPN, Antivirus & Encryption Systems.• Video Conferencing Systems, VoIP.• Web Server Administration, Web Developing.• SEO & Online Marketing.