Oleh Bezrukov Email & Phone Number

Lviv, Ukraine

Lviv, Ukraine

Responsibilities:- Lead and manage the team of Salesforce mentors at Foxminded, providing expert guidance and support to individuals seeking Salesforce-related assistance.- Coordinate and enhance the Salesforce mentoring program, aligning it with the latest trends and best practices.- Set and update mentoring program goals to meet Salesforce ecosystem requirements and learner needs.- Evaluate mentorship quality and provide feedback for continuous improvement.- Mentor high-potential learners or team members in their Salesforce learning journey.- Maintain open communication with stakeholders to ensure program alignment with organizational objectives.

Odessa, Ukraine

Responsibilities:- Led project planning, execution, and delivery, ensuring timely completion within budgetary constraints.- Integrated a well-organized knowledge base within Salesforce, facilitating easy access for SF agents.- Optimized search functionality, enabling swift retrieval of knowledge items based on keywords and topics.- Developed a user-friendly content layout for efficient knowledge presentation to SF agents.- Ensured secure user authentication and data protection in compliance with organizational standards.- Conducted rigorous testing and quality assurance to identify and resolve potential issues.- Collaborated with cross-functional teams for seamless Salesforce integration.

Lviv, Ukraine

Responsibilities:- Led successful Voicenter service integration with Salesforce, enhancing call management efficiency.- Collaborated with stakeholders to align project goals with organizational objectives.- Oversaw seamless implementation of Click2Call, Pop-Up Screen, CDR Notification, Call Log, Productive Dialer, and Real-Time services.- Conducted rigorous testing for smooth functionality and optimal user experience.- Monitored project progress and communicated updates for effective project management.

Lviv, Ukraine

Lviv Region, Ukraine

Responsibilities:- Utilized administrative features like flows, workflow rules, and process builders for task execution.- Conducted unit testing for existing Apex classes to ensure code quality.

Lviv Region, Ukraine

Successful Java Developer course. I studied : HTML/CSS, Java Core, JavaScript, Servlet API, JSP, Spring, Hibernate, Maven, MySQL, REST. Developed an online store;