Sme - Core Payments
Current1. Resolving complex cases related to payment processing, investigations, and recovery.2. Providing expertise for non-BAU payment related issues.3. Ensuring operational procedures comply with both internal and external requirements.4. Enhancing the analytical and investigative functions within the payments services team.5. Delivering high-quality, independent feedback on payment service risks.6. Collaborating regularly with product teams and banking partners to drive efficiency and innovation.7. Leading onboarding processes for new hires, including creating learning and development materials and conducting regular retrospectives to refine the process.