Ole Hall Email & Phone Number

Oakland, California

San Francisco Bay Area, California

As a Vice President, Store Manager of a $14M dollar store with 5 executives and 130+ associates, drove sales with focus on customer localization and customer service. I supervised all storewide activities related to selling/service, merchandising, sales promotion, store maintenance, expense management, shortage prevention and sales support functions.Proven Abilities:- Drive and exceed sales goals by developing & executing strategies; determine business-driving opportunities- Determine business-driving opportunities by leading strong collaboration between district stakeholders and store team.- Ensure consistent execution of merchandise presentation, sales and event set-up, sizing, pricing and signing standards- Primary advocate of all Company initiatives; clearly communicate objectives and priorities to the store team- Coach store executives to actively coach their teams through formal & informal observations by focusing on associate's selling behaviors- Celebrate and recognize selling successes; coach store team to continually improve selling performance- Maintain high customer readiness standards; deliver a clean, neat and easy-to-shop store environment- Recruit a qualified team of selling-focused executives; build a bench for future advancements and promotions- Conduct ongoing talent analysis of associates and executives; establish career progression plans for key players and positions in order to match best talent resulting in retention of best people and turnover reduction- Utilize review process as a tool for executive talent development, promotion and advancement- Monitor and address performance issues on a timely basis

San Francisco Bay Area, California

District Merchant of Home, for the Valley Fair district of 10 stores and +$45M in annual sales. Duties include:- Deliver sales, margin and turnover over plan and LY through strategic work by defining sales growth opportunities, My Macy’s localization and leading Home strategies. - Primary advocate between region, District President and district stores as the Home business specialist. - Cultivate partnerships with stores and regional teams to drive key priorities within the district. - Develop strategic initiatives based on doing the district analytics to drive growth through the analysis of trends, benchmarking, competitive observations and customer ethnicity.

San Francisco Bay Area, California

As a Merchandise Team Manager, I directed the daily merchandise support functions for multi-million dollar families of business(Men's and Home). Responsible for the merchandising and signing teams, the primary focus was on making the departments, merchandise and floor customer-ready to provide the best possible customer experience. Duties included:- Recruit, select and train talented, results-oriented support associates- Create a positive, inclusive work environment focusing customer service and safety- Address associate concerns in a reasonable and fair manner- Monitor and address performance issues on a timely basis- Utilize review process as a tool for associate talent development, promotion and advancement

San Francisco Bay Area, California

As a Receiving Team Manager, I supported Company objectives by driving sales, productivity, safety and profitability results for all receiving activities by ensuring execution to best practices, merchandising and sales partnerships, and training and development of support team. Proven abilities: - Lead, execute and monitor inbound and outbound receiving processes to company standards including dock security, inbound trailer processing, merchandise floor-readiness, supply and fixture deliveries, recycling and backhaul trailers- Build partnerships with store merchandising, sales and security leaders to support accurate, productive and safe receiving processes- Use tools and analyze documents to forecast workload and allocate resources as needed- Process inbound and outbound inventory in an efficient and timely manner- Coordinate merchandise and fixture deliveries- Monitor and communicate productivity standards and results to the team; identify opportunities- Ensure that all procedures, policies, exposure standards, safety and shortage awareness are thoroughly understood and practiced- Coach, motivate and develop support team to reach their fullest potential and to increase productivity and efficiency- Maintain high customer readiness standards; deliver a clean and neat receiving area and stockroom- Communicate store and Company objectives so both management and staff are well informed- Recruit, select and train talented, results-oriented support Associates- Create a positive, inclusive work environment resulting in retention of the best people and turnover reduction- Monitor and address performance issues on a timely basis; administer reviews and drive associate talent development, promotion and advancement

Cherry Point, North Carolina

Aircraft Electrical Equipment Test Set technician (mos: 6468) I inspected, tested, maintained and repaired airborne weapon replaceable assemblies. Additional duties included:- Unit NCO-IC, ensuring efficient and productive repairs in a timely manner.- Rated QA (Quality Assurance inspector) to inspect all completed work, ensuring all safety and best practices are performed to standard. During my tour of duty, I deployed five times overseas.