- Establishing and continually enhancing cross-departmental processes to ensure operational efficiency and alignment with business objectives.- Implementing and overseeing impactful process changes, driving innovation and adaptability within the organization.- Architecting, improving, re-engineering, and automating internal cross-departmental processes to streamline operations and boost productivity.- Setting up robust communication channels between teams and departments, fostering collaboration and synergy across the organization.- Managing relationships with service and process-related vendors, ensuring seamless partnerships and optimal delivery of services.- Exercising strong leadership and management skills to guide teams towards achieving common goals and fostering a culture of excellence.

Responsible for business processes optimisation, creation, digitalisation, automatisation and modeling.