Leading product development and management across multiple brands, ensuring seamless operations and continuous innovation.• Spearheaded all development for key company projects.• Built and managed a fully remote, international development and marketing team from the ground up, optimizing cross-functional collaboration.• Took over ongoing projects without any prior knowledge transfer, ensuring smooth continuity and successful project execution.• Managed cross-functional teams, including development, marketing, content management, and customer support, to align goals and deliver on time.• Directed efforts in product marketing and customer service, enhancing the customer experience and expanding brand reach.

• Led the custom development department, overseeing more than 60 employees, including project managers and team leads.• Managed key projects using SCRUM and Kanban.• Participated in pre-sales and business solution proposals, including effort estimation, planning, technology selection, and tender decision-making.• Developed and optimized department structures, project management systems, communication tools, and secure information storage.• Conducted recruitment, staff training, and career development, ensuring ongoing professional growth within the department.• Managed department budgets, profit margins, and provided salary reports while controlling expenses.• Implemented performance tracking systems and KPIs to measure and enhance project success and customer satisfaction.

• Managed a team of ~40 employees to ensure 100% customer satisfaction and increase profitability.• Organized client rehabilitation and supervised employee performance, recruitment, and evaluation.• Developed and achieved long-term and short-term goals for the department.• Prepared operation statistical data and reports to track progress.

• Managed all aspects of the production process at McDonald's in Kharkiv, Ukraine.• Conducted internal audits and maintained financial reports, leading to improved operational efficiency.• Oversaw HR management, including recruitment, training, and motivation of staff members.• Successfully opened new locations to expand the restaurant's reach.