• Working as the first point of contact for dozens of clients, including NHS Trusts, county councils and private organisations and individuals• Managing the appointments of hundreds of freelance interpreters• Handling sensitive and confidential information with tact and discretion

• Making verbal and written training exercises• Giving cultural insights• Preparing tasks • Giving feedback

•Communicated with the clients, processing the orders withaccuracy• Ensured good communication between the hub with the woodchips and pallets, the haulier companies and the customer• Was checking the quality of wood chips and pellets• Communicated with the clients, processing the orders withaccuracy• Worked with the requestors closely

Writing the reports on current events, writing articles on the Domestic Policy of Russian government at that time and it's impact on the politics of Eastern Europe