Oleksandra Reinfelde Email & Phone Number

Exeter, GB

Exeter, England, United Kingdom

• South West Water is part of Pennon Group plc. SWW provides reliable, efficient and high quality drinking water and waste water services throughout Cornwall and Devon and in small areas of Dorset and Somerset.
• Partnering and coaching senior leaders on operating model redesign in their business areas.
• Working with senior stakeholders through operating model transformation by facilitating current state operating model assessments, agree design criteria, design and define operating model options, and roadmap roles.
• Applying expertise by advising on a range of OD projects that cut through all levels of the organisation.
• Challenging leaders to articulate current issues, evidence cases for change, and be able to demonstrate evidence-based decision making.
• Centrally managing and tracking OD projects across business functions ensuring a holistic awareness within the OD team.

Exeter, England, United Kingdom

• Key achievements:
• Guided staff and managers on company policies and procedures.
• Addressed and resolved employee queries.
• Updated HR documents and staff records, ensuring accuracy and compliance with legal and organisational standards.
• Led the timely processing of all necessary time sheets and expenses, ensuring accurate and prompt input into the payroll system.
• Provided administrative support for the onboarding of new employees.

Devon, England, United Kingdom

• Waterdance is part of the Greendale Group.Key Achievements:
• Coordinated the apprenticeship programme
• Handled visa applications, ensuring timely approvals and minimal delays for international employees
• Updated and implemented safety and working condition policies
• Successfully recruited and developed talent
• Monitored and reported on key business performance metrics, enabling informed decision-making

Ukraine

• D.Trading is the part of DTEK Group. D.Trading trades in power, gas, coal, gas condensate. Key Achievements:
• Maintained staffing levels at 90-100% and improved the onboarding process
• Achieved a staff turnover rate of less than 10% and key employee turnover rate of less than 3%
• Organised professional training based on business needs and company budget
• Developed internal communications and employee awareness initiatives
• Supported the organisational change process

Ukraine

• Speak Up is an international network of English language schools.Key Achievements:
• Established the HR unit and recruited and trained a team
• Maintained staffing levels at 90-100%
• Organised training on new sales techniques for call center and sales managers
• Implemented and popularised the Bitrix 24 system
• Conducted employee satisfaction surveys

Ukraine

• Aviacontact is an outsource contact centre company working primarily for international air travel businesses. Key Achievements:
• Supported existing processes as an HR Generalist
• Promoted to Head of HR Deartment and built an HR department
• Implemented mentoring and succession programmes for internal personnel reserve formation
• Selected and trained a team of recruiters, HR inspectors, and internal communications specialist
• Led a highly efficient mass recruiting process, increasing staff from 90 to 320 employees in one year