- Assistance to clients to solve problems and find solutions for existing questions;- Getting problems from clients related to work of system, processing and finding a solution;- Coordinating of technical works on clients environments;- Provide informatiob about statuses and estimations of currently developed features to clients;- Manage and track issues and enhancements for the developers team and coordinate their resolution;- Colloboration with development team and clients… Show more - Assistance to clients to solve problems and find solutions for existing questions;- Getting problems from clients related to work of system, processing and finding a solution;- Coordinating of technical works on clients environments;- Provide informatiob about statuses and estimations of currently developed features to clients;- Manage and track issues and enhancements for the developers team and coordinate their resolution;- Colloboration with development team and clients to plan releases and new features development;- Gathering information, analysys and description for new features development;- Continius analysys of existing product, finding solutions to improve it;- Prepare and keep updated technical documentation and manuals;- Writing a scenarios for educational videos and shooting videos;- Presentations of system to potential customers;- Business trips to existing and potential clients; Show less

- Manual testing of application;- Manage and track issues for development team the team and coordinate issue resolution;- Prepare and keep up to date technical documentation and manuals.

- Gathering information, analysis and description of business – processes, using IDEF0 and IDEF3 standards;- Preparing description documentation for organization of work of departments and personnel (procedures and regulations for them);- Audit of existing business – processes in company;- Making photographies of work day of personnel and departments.