Oleksii Dromov Email & Phone Number

Odessa, Ukraine

After the Company decided to open a new direction in its activities, I became the head of the team responsible for a new product. Main responsibilities:• Design a concept of the new system from scratch;• Quality control of functional and non-functional requirements;• Synchronization of concept/processes with other top managers of the company;• Synchronization of the new system with other systems that are being developed by other 6 remote teams;• Leading own team: PM, Scrum Master, 2 BAs, 6 Developers, 2 QAs. Achievements: • On time, successfully released MVP (even despite the military actions in Ukraine).

Odessa, Ukraine

Main responsibilities: • Leading and upgrading all the processes inside L2 Technical Support Team (8 people);• Leading QA team (Test Rail, 2 people) for the corporate AntiFraud System that was created as an advanced single security tool for all the projects/platforms of the Company. Achievements: • Created from scratch L2 Technical Support Team and all its processes;• Having rich experience in L2 Support, I have made a significant contribution to the requirements creation for a technical design of the corporate AntiFraud System being created from scratch.

Ukraine

Setting/configuring/maintaining systems for automatization of the restaurant business.• B2B sales of soft (license) and our services;• consulting clients on accounting in the restaurant business according to soft provided;• purchasing of equipment (POS-terminals), configuring soft (DOS/Windows);• leading team of 24/7 technical support (12 people);• working with clients not only from the restaurant business (2 aquaparks, movie theater, 6 game centers, hotels).Eventually, I decided to sell my profitable business in order to concentrate on the IT component - technical support.

Qa Manual (Basic Level)

Bachelor'S Degree + Specialist Degree, Security Of Networks And Systems, Engineer Of Computer Systems

Faculty of computer networks and systems