Olena Bugrimenko Email & Phone Number

San Diego, California, United States

Interviewing potential and existing customers to determine the best products for their needs; printing customer debit cards; processing account transactions, including wire transfers. I am in charge of daily work audits. Helping in daily branch activities, such as opening the branch, performing end of day balancing, and compiling CTR reports.

Derry, Nh

Interviewed potential and existing customers to determine the best products for their needs; opened new customer accounts; printed customer debit cards, regularly performed balancing of blank debit cards inventories; processed account transactions including wire transfers. I was in charge of preparing and sending deficit balance letters. Worked as a teller when needed, helped in a daily branch activities such as opening the branch and performing end of day balancing.In February 2018 I was nominated for “The Best Customer Service” award. Volunteered in multiple bank and branch events, such as “Millennium Runs”, Derry Chamber of Commerce events, “Bunny for Boo Boos” and more.

Derry Nh

Balanced cash drawer and checks in a timely manner, actively participated in a branch end of day balancing by totaling branch cash, scanning checks, preparing and printing reports for other departments. Accurately processed member account transactions including deposits, withdrawals, cash advances, loan payments, account transfers, and official checks. I optimized tracking of mail communications with customers (Microsoft Excel, Word), maintained list of customers on a regular basis and generated monthly reports as well as printed mail labels for all sorts of mail reminders. I was also responsible for keeping track and ordering branch office supplies.

Salem, Nh

Helped set and decorate displays; worked as a teller; worked with customers to help them select products; handled returns and exchanges; helped to resolve varies customer issues. During my years at Pandora I was awarded many times for the best customer service by “secret shopper” rating.

Salem, Nh

Design and showcase personal designs for beads jewelry, flowers and more. Retail sale and teaching.