• Architected the concept and flow, designed visual UI/UX, and delivered PMO Technology Roadmap dashboards that provide summaries, execution metrics, detail, and status of all projects.• Significantly accelerated decision-making, saving days off the planning process for the executive team by delivering a yearly roadmap submissions dashboard to provide the summary of investments, details, and prioritization for Strategic Technology Council meetings to review and endorse future years' projects.• Supported leadership team decisions by designing and delivering portfolio planning dashboards to provide a consolidated view to compare monthly snapshots, actuals, and current forecasts to understand the cost variances.• Added significant transparency into the Spend vs. Budget by leading, designing and delivering trends and comparisons dashboards which provide year-over-year analysis.• Successfully transformed the process of data ingestion by moving dashboards from monthly manual refresh using excel files to fully automated daily updates using Teradata DataMart (later migrated to Redshift).• Architected and delivered dashboards of usage inside PMO to help executive managers to monitor team members' interaction with all dashboards.

• Successfully designed, implemented, and tested the company-wide transition from SAP Business Objects to Tableau. (working with large Oracle databases).• Standardized a set of reports to be used out of the box across multiple customers resulting in significant cost savings and time gains for onboarding new customers. • Created a suite of reports for pharmaceutical companies allowing for tracking usage across multiple warehouses, expiration dates, and compliance-related issues.• Designed and created the “Key Operational Metrics” dashboard to analyze fulfillment cost and efficiency of company-wide processes for the executive team.• Designed and created dashboards to analyze IT efficiency and project costs.• Provided data and statistics for customers to optimize marketing campaigns and help solve compliance issues by creating dashboards for ExactTarget-based marketing campaigns combining the data with product transactional emails.• Created a set of reports for tracking sample medicine distribution highly regulated by the FDA.• Analyzed and provided statistics for custom pharmaceutical telemarketing calls and surveys.• Worked closely with business stakeholders to identify data needs and provide support to interpret data.• Resolved multiple data quality issues in the process of building reports and dashboards, closely collaborating with engineering teams.

• Implemented complex and customized email campaigns with dynamic content rules for highly regulated pharmaceutical customers using RightNow Email Portal.• Implemented a highly sophisticated multi-language templating framework to send printed materials to pharmaceutical customers.