Olena Khalak Email and Phone Number

Vendor Sourcing and Selection:Identifying and onboarding new freelance translators and translation agencies to expand the company's pool of language resources.Evaluation of potential vendors based on their expertise, language pairs, subject knowledge, and quality of work.Vendor Database Management:Maintain an up-to-date vendor database, including contact information, specialization, availability, and performance history.Ensure confidentiality and security of vendor information.Workflow Optimization:Working closely with Project Managers to ensure smooth communication with vendors.Vendor Relationship Building:Fostering positive and productive relationships with vendors, maintaining open lines of communication and mutual trust.

Resume screening;Recruiting candidates for various positions;Creating and advertising job postings;Inviting candidates for interviews;Conducting interviews;Additional responsibilities as a Personnel Inspector:Preparing account statements;Issuing certificates;Generating payslips;Preparing payroll for all types of payments;Maintaining comprehensive HR documentation;Preparing monthly reports;Interacting with labor authorities.

Working in Lviv, Ukraine, and Bydgoszcz, Poland;Establishing and managing the opening of a branch;Talent acquisition and recruitment;Project management;Conducting training sessions for new employees during startup;Supervising and analyzing coaching sessions, and monitoring conversations;Enhancing scripts in the Russian language;Analyzing and coordinating the performance of telephone consultants to enhance efficiency;Recruiting 5-20 individuals daily;Organizing and overseeing the operations of a call center, including motivating employees, organizing competitions, searching for training materials, and introducing new working methodologies for the call center;Compiling daily and monthly reports;Conducting daily and monthly meetings with employees;Collaborating with a copy center;Working alongside a team of trainers.

Wykonywanie połączeń za granicę (do Polski) w celu przeprowadzenia badań społecznych.