Olena Topol Email & Phone Number

Calagry

▪ Recorded and analyzed files, creating precise entries for the general ledger;▪ Conducted data analysis from the general ledger system, resulting in the preparation of accurate internal and external financial statements;▪ Utilized Microsoft Excel for data verification, ensuring the integrity of information, and developed detailed spreadsheets for enhanced financial tracking;▪ Reconciled bank statements and credit card statements with financial records, providing a succinct summary of banking and business operations;▪ Handled bill entry into the accounting system and facilitated the issuance of checks to vendors, ensuring prompt and accurate payments;▪ Processed bi-weekly payroll with precision, recording related entries in Sage 50 to maintain accurate financial records.

Calgary, Alberta, Canada

▪ Provided comprehensive administrative support to managers and employees within Pro Property Services;▪ Demonstrated proficiency in collecting, organizing, and filing documentation, managing invoices, and executing accurate data entry;▪ Prepared polished and professional correspondence for internal and external parties and customers;▪ Received, prepared, and organized documents and reports as needed, ensuring accuracy and timeliness;▪ Coordinated Senior Management calendar and schedule, managing internal and external obligations to meet customer and employee requirements;▪ Delivered excellent receptionist services by greeting customers, answering inquiries, and managing phone lines;▪ Responded to customer emails, providing exceptional and professional customer service reflective of the organization;▪ Identified opportunities for process improvement, proposing ideas to streamline workflow and addressing incidents requiring immediate attention;▪ Performed additional functions delegated or assigned in the capacity of an Administrative Assistant.

Calgary, Alberta, Canada

▪ Demonstrated a high degree of customer service while processing all refunds, exchanges, and purchases in accordance with company guidelines;▪ Provided information on promotions, prices and brands, resolved issues according to store policies;▪ Dealt with the daily processing of shipments, organization and set-up of the warehouse area in keeping with all policies and procedures and in a clean and safe manner.▪ Ensured all merchandise was received, processed and maintained merchandise presentation standards. Re-merchandise and/or fill in with back stock as necessary.▪ Dealt with daily cash office administration including balancing registers, researching cash discrepancies and documenting appropriately, completing daily register activity log, store deposit and coin orders in adherence to company policies and procedures;▪ Completed scheduled markdowns in a timely and accurate manner.

Dnipro, Dnipropetrovsk, Ukraine

▪ Checked the content on Tommy Hilfiger website through 30 European markets;▪ Reviewed and released on over 80 projects and campaigns, error-free rate of 98,6%;▪ Analyzed project briefing & requirements, and communicated gaps in briefing and requirements;▪ Prepared test cases;▪ Confirmed the relevant Browser/ Platform/ Device Matrix (BPDM);▪ Performed visual, functional & performance QA, against test cases and the agreed BPDM;▪ Reported bugs in JIRA;▪ Analyzed & clarified change requests (CRs). Adjusted test cases based on the CRs;▪ Ensured sign-off of delivery from a producer or developer for testing;▪ Assisted in reproducing reported bugs, and provided a description of defects' cause-effect;▪ Re-tested a product, re-opened issues, performed acceptance testing for final QA sign-off;▪ Performed acceptance/post-release testing after delivery to production;▪ Provided support during emergency troubleshooting (reproducing, testing fix, acceptance testing on staging & production environments).

Dnipropetrovsk, Ukraine

▪ Completed accurate and efficient data entry and database updates to support business operations;▪ Created spreadsheets in Microsoft Excel for record-keeping and reporting;▪ Developed administrative processes to achieve organizational objectives and improve production efficiency;▪ Updated system to organize office documentation, maximizing efficiency and increasing productivity;▪ Tracked and submitted employee timesheets to prepare for payroll processing;▪ Scheduled staff and monitored resource allocation to provide optimal coverage and service;▪ Scheduled appointments, meetings and events for management staff;▪ Coordinated travel arrangements and completed expense reports for travel reimbursement;▪ Participating in international exhibitions, customer service, taking orders, and troubleshooting.

Dnipropetrovsk, Ukraine

▪ Managed all payments processing, invoicing and collections tasks;▪ Created executive analysis reports highlighting business issues, potential risks and profit opportunities;▪ Calculated and optimized production costs;▪ Analyzed complex financial information to offer recommendations to management, driving decision-making.

Dnipropetrovsk, Ukraine

▪ Controlled authorized stock listing in warehouse containing more than 2000 lines valued at $1000000+;▪ Tracked data to forecast requirements and determined appropriate reorder points for optimal inventory levels;▪ Purchased, coordinated and distributed materials necessary for maintenance functions and used by area personnel;▪ Monitored suppliers' activities to assess performance in meeting quality or delivery requirements;▪ Maintained accurate records and provided traceability of documentation by applying required inventory management accounting and control systems.

Master'S Degree, Language Interpretation And Translation

Qa Manual

The Fundamentals Of Software Testing