Olena Udala Email & Phone Number

United States

• Responsibilities:
• Data Analysis and Planning;
• Jira Service Desk Coordination: tracking Team's and personal load, project statuses, meeting deadlines, and launching features and projects;
• Organizing and participating in bi-weekly meetings with Technical and Team Leads
• Ensuring up-to-date documentation and information maintenance (Confluence, Sharepoint, Google docs):
• Engaging in communication with clients to gather feedback on completed projects

United States

• Responsibilities:
• Tracking project statuses, adhering to deadlines and successfully launching new features and projects for Financial Institutions.
• Configuration, troubleshooting and version upgrade of AST mobile applications based on MS Windows Server, SQL server and.Net platform ( SVN || XML || Octopus || GIT)
• Configuration and troubleshooting of online banking software developed and supported based on MS Windows Server, SQL server and.Net platform
• Conducting thorough user acceptance tests to ensure the functionality, usability, and reliability of implemented projects.

United States

• Responsibilities: Mobile and Online Implementations:
• Configuring and troubleshooting mobile banking apps and online platforms, ensuring smooth and seamless user experiences.
• Conducting thorough user acceptance tests to ensure the functionality, usability, and reliability of implemented projects.
• Analyzing technical logs meticulously to troubleshoot and promptly resolve any issues encountered during the implementation process.
• Strong English skills including the ability to explain complex technical concepts to clients, adapting them to the necessary level of understanding.
• Coordinating integrations with third-party financial services to enhance the functionality and features of the mobile and online platforms.