• Analysed market information and trends on a daily basis to identify Company’s position optimization opportunities.• Performed deep-dive market research and critical analysis into a wide variety of industries, technologies falling within the scope of company’s business initiatives. • Defined and documented detailed project scope to outline execution strategy including objectives, schedule, cost, deliverables, and necessary resources. • Worked with Company leadership to streamline and drive projects on a predictable schedule.

• Managed all aspects of contract execution, including the preparation of documentary instructions per sales and purchase contracts, and ensuring consistency with trade tickets and recaps.• Coordinated vessel nominations, ensuring alignment with contract terms and delivery schedules; reviewed stowage plans and monitored vessel progress during voyages.• Processed and verified all necessary documentation related to letters of credit, bills of lading, and other transport documents.• Oversaw day-to-day operations, including voyage orders, LOIs to shipowners, and the loading and discharge processes at ports, ensuring compliance with contract terms.• Liaised with Finance to provide accurate and timely data for issuing L/Cs, acquiring provisional/final invoices, and ensuring timely invoicing and payment of cargoes.• Managed storage logistics, conducted storage reconciliations, and investigated discrepancies to optimize operations and minimize demurrage exposure.• Documented and presented third-party claims accurately to maximize recoveries and secure payments.• Maintained strong working relationships with counterparts and third-party service providers, ensuring smooth operations and contract fulfillment.

• Planned and organized marketing and advertisement activities • Defined, prepared and executed sales projects in regions • Recruited, trained and managed sales staff • Prepared and executed annual, quarterly and monthly sales and expenses budgets • Market research – competitors, potential clients and partners

• Organized sales of Call Centre, Collection and Telemarketing services from scratch • Responsible for all sales phases for key customers (insurance companies, FMCG, banks) • Organized preparation and conclusion of contracts with clients • Managed customer relationship • Monitored and analysed market situation (competitors, products, promotions)

• Managed more than 80 large corporate clients, incl. SCM, DTEK, Leman, Ukrtelecom, Metinvest• Took part in tenders and sales of mobile communication services to VIP customers • Prepared presentations, business offers, promotional letters• Conducted negotiations with potential corporate clients • Monitored accounts receivable

• Managed customer relationship (1 200 physical clients, 70 companies)• Established partnership with new customers• Created mobile phone corporations from the beginning • Performed analysis of company’s effectiveness• Performed monthly accounting reporting