Olena Romantsova Email & Phone Number

Currently enrolled at the Illinois Institute of Technology with an expected graduation in 2028, I serve as a Passenger Service Assistant at Prospect Airport Services, where my primary role involves ensuring a seamless airport experience for travelers at O'Hare International Airport. My expertise in aviation security and employee training, complemented by a strong foundation in teamwork, enables me to effectively support passengers in need of special assistance.Each week, my interactions assist hundreds of individuals, from providing wheelchair services to aiding with luggage and customs. This role has honed my ability to empathize and adapt to diverse needs, shaping a service ethos aligned with our organization's culture of care and efficiency. As a multilingual communicator in Ukrainian, Russian, and English, I bring a diverse perspective to our team, facilitating a welcoming and inclusive environment for international travelers.

• 

  Illinois Institute Of Technology

  First Year