Olena Shyrina Email & Phone Number

I joined Paysera in January 2023 as a Customer Success Manager, beginning my journey in the Ukrainian office. Nearly a year later, I had the incredible opportunity to relocate to Lithuania and join the main office, continuing my work in a secure and collaborative environment. I’m deeply motivated by the chance to support my Ukrainian colleagues during these challenging times, stepping in whenever they are unable to work due to the ongoing conflict. Paysera’s commitment to supporting Ukrainians, both financially and by providing employment, has made this role even more meaningful to me.Proven ability to manage client relationships with empathy and efficiency, especially under challenging circumstances.Skilled in adapting quickly to new environments and teams, demonstrated by a successful transition from Ukraine to Lithuania.Proficient in identifying client needs and delivering tailored solutions to enhance their experience with Paysera’s services.Passionate about fostering a supportive work culture that promotes resilience and collaboration.Committed to ongoing professional development, continuously enhancing my knowledge in fintech and customer experience.Let’s connect to discuss innovations in fintech, share insights about customer success, or explore ways to support the Ukrainian community!