Olena Tereshchenko Email & Phone Number

Kyiv, Ukraine

- Analysis of business and needs of clients- Coordination of work of sales department with all departments of the company- Sales department human resource management- Providing planned sales volume- Independent negotiating with key clients- Carrying out presentations- Conclusion of contracts, technical training of offers- Control of interactions with the client- Support of long-term business relations with the client- Creation of the plan (monthly, quarter, annual) sales, maintaining the daily reporting, forecasting and control of overall performance of managers of department- Protection of offers and budgets- Work with "difficult" clients

Dnipropetrovsk, Ukraine

− Development of the concept of work, creating and presentation of the business plan to investors.− Creating structure of the wellness complex.− Development of corporate identity.− Recruitment, staff training managing.− Development of job descriptions for staff.− Allocation of current tasks for staff, monitoring their implementation.− Development and implementation of an internal system of remuneration of staff.− Business evaluation of personnel.− Development and implementation of the rewards/penalty system.− Salary accounting for staff, sending data to the accounting department.− Scheduling and management of staff time sheets for submission to the Human Resources Department.− Development of internal e-service documentation (design shape of the complex accounting in 1C; rules and form of accounting results of working of the complex, rules and form of the weekly reports of stuff, rules and form of monthly reports for working with corporate clients, form of client base etc.).− Budgeting and monitoring of its implementation.− Financial planning, updating and monitoring of its implementation.− Internal reporting, the provision of major outputs to investors.− Purchase of equipment and consumables (tendering, contracting, payment registry).− Development of rules of visiting for clients.− Development and implementation of customer loyalty programs.− Resolution of issues related to the provision of services to customers, complaints and claims of visitors related to the quality of services.− Organization and management of the advertising campaign.− Control of renovation.− Cash discipline management.

Dnipropetrovsk, Ukraine

− Booking and sale of air tickets in booking systems.− Subagency reporting.− Internal reporting.

Dnipropetrovsk, Ukraine

− Framing of a common marketing policy and strategy for the company.− Financial control of the company, development of budgets, cost minimization.− Control the availability and purchase of equipment and consumables (tendering, contracting, payment registry).− Negotiating with suppliers on delivery terms, discounts, payment terms.− Analysis of the competitive environment.− Recruitment, training and staff adjustment.− Assessment and certification of staff.− Writing schemes, presentations and dialogues for the staff.− Develop incentive schemes for staff.− Strategic planning of sales.− Formation of the customer base, finding new customers.− Development and implementation of customer loyalty programs.− Working with corporate and VIP clients.− Computerization of processes.− Making of presentation.− Working with the regulatory authorities.

Dnipropetrovsk, Ukraine

− Comprehensive study and analysis of foreign markets, relations between demand and supply, development of current and future development plans of the company for direction.− Assessment of export potential of the company on the basis of statistical reporting and accounting for the main indicators of economic activity, calculation of the volume of foreign trade on the main directions of the company.− Analysis of the effectiveness of foreign trade.− Monitoring of the main competitors in the market, including the world.− Implementation of the marketing research of the foreign market to identify potential customers.− Organization of work for the study of prices in the market and determine the form of relations (contractual long-term basis, a one-time purchase), preparation of materials for contracts with foreign firms.− Participation in the monitoring of the work with partners.− Reporting of foreign trade of the company.− Preparing and participating in negotiations with foreign companies.− Organization receiving foreign and domestic companies, arrived to deal in foreign trade activities.− Monitor the implementation of agreements with foreign trade organizations for the supply of goods for export and supply products by foreign companies for import.− Preparing of information on foreign issues for direction.

Master’S Degree, Public Management

Interior Designer, Interior Design (Full-Time And Distance Learning)

Specialist Degree, International Economic Relations

Two Year Foreign Language Courses At The Foreign Language Learning Centre At Dnu

English

Amadeus E-Ticketing

Galileo E-Ticketing