• Serving as the primary contact for client stakeholders and internal departments, ensuring seamless day-to-day localization operations • Managing all aspects of campaign localization for the C&A account • Acting as the central point of contact for local markets • Receiving and clarifying briefs from clients • Coordinating between clients, freelance talents, and internal teams • Demonstrating a comprehensive grasp of the brand essence • Maintaining campaign and overall trackers consistently • Assisting the senior team by providing client management information and reports • Enhancing client satisfaction by actively gathering, comprehending, and addressing feedback across all deliverables

Translation and localization project managementDisplayed excellent project management skills, including strong and demonstrable planning, prioritizing and organisational skillsConducted translation in MS Office applications (Excel, Word, PowerPoint, Outlook) and CAT toolsSuccessfully coached and managed a translation team, designed the operation workflow of translation and localization so as to optimize the processManaged the company's social media accountsParticipated in team meetings