Ole Rebner Email & Phone Number

Copenhagen Metropolitan Area

Overall responsible for:- Incident Management + Major Incident Management.- Internal Support of systems and applications.- NOC (Network Operations Center).

The Royal Guards (Den Kongelige Livgarde)

Teaching, planning, execution. NATO mission:HQ/IJC / CJ4 / LOG OPS / Afghanistan [2010]UN missions (each one of 6 months), ex-Yugoslavia:UNPROFOR 7 [1995]UNPROFOR 3 [1992-93]UNPROFOR 2 [1992]

Copenhagen, Capital Region, Denmark

Digital Transformation of Customer Experience. Overall Responsible for:- Josefine (customer service voice bot based on Google DialogFlow) - NAIAA (Nuuday AI Agent Assist - IBM developed software automating customer assistance - Learning (digital education programme for new customer service employees)- CIP (internal guides used by customer services employees)

Copenhagen Area, Capital Region, Denmark

Content Operations.

Copenhagen Area, Capital Region, Denmark

Customer Experience Operations - Content Production (SVOD, TVOD, EPG, TV Archive, Infokanalen) - TV Operations 24/7- Roadmap, capacity management, strategy & portfolio planning - KPI- Business Development- People management & development, recruiting, motivation, coaching, salary and annual reviews.

Copenhagen Area, Denmark

Director at TDC Operations, Product Management & Technology.Responsible for managing the VOD (Video On Demand) and EPG (Electronic Program Guide) Operations within the TDC Group.- Leader of a Product Management ‘run the telco’ Operational Department for EPG (Electronic Program Guide) and VOD store, as well as developing VOD encoding architecture for TDC.

Copenhagen Area, Denmark

TDC Operations, Product Management & Technology.Responsible for managing the VOD (Video On Demand) and EPG (Electronic Program Guide) Operations within the TDC Group.- Leader of a Product Management ‘run the telco’ Operational Department for EPG (Electronic Program Guide) and VOD store, as well as developing VOD encoding architecture for TDC Group..

• The initiator of standardizing the workflows from the multiple external content suppliers.
• Responsible for managing the digital supply chain of TDC and YouSee’s VOD services.
• Responsible for ensuring the scheduled launch of all titles on all platforms being timely fulfilled (YouSee Web-tv, YouSee Plus, TDC HomeTrio, Fullrate and YouBio).
• Key driver on continuously developing the CMS system to meet the increasing requirements.
• Lead on expanding the range of products in the portfolio from basic TVOD (Transactional VOD) to also including SVOD (Subscription VOD) and OTT (Over The Top) resulting in a 600 % growth.
• Closely cooperation with the Innovation and the Technical Departments in order of ensuring the maintenance and development of all backend systems, databases etc.

• Responsible for implementing best practice in the supply chain via IT-systems and SCM.
• Pro-active key driver in the Nordic (NO/SE/DK/FI) supply chain development.
• Participate in forecasting processes in coordination with product managers and Sales Dept.
• Establish close relationship with a key account, in order of data exchange and via transparencystrengthens the mutual benefits.
• Daily contact to main supplier, European Services (Germany) and a 3rd Party Manufacturer (DK).
• Daily contact to the Nordic distribution centre in Borås, Sweden.

Copenhagen Area, Denmark

• Consolidation of warehouses within the Nordic region.
• Optimization of logistic KPI's.
• Implementation and migration of IT-systems into supply chain related features and functions.
• Synchronization of processes within financial reporting (i.e. stock keeping units, slow moving items tail analysis, ABC analysis etc.).

Afghanistan

As part of a very small and multinational team, I was responsible for running the daily fuel operations for the entire ISAF mission (143,000 NATO troops from 40+ countries) based in Kabul, Afghanistan.I have worked - and succesfully managed - independently to develop and implement procedures and guidelines to streamline reporting systems, improve the full.

Copenhagen Area, Denmark

• Project supervisor for developing the strategy of the future Scandinavian logistics structure.
• Project supervisor regarding consolidation of the Scandinavian warehouses, 2005.
• Analyzing best practice within the overall SCM strategy of EMI Nordic.
• Leading SCM role, 2002, regarding the mergers with Virgin, CMC Records, CMC Entertainment and RecArt Music.
• Daily contact to the main supplier (the Netherlands) and external third party suppliers (Denmark).
• Daily analysis of the stock situation, among this re-orders based on forecasts, campaigns and daily demand etc.

Responsible for managing returns, claims and invoicing.

Ex-Yugoslavia, Unprofor, C-COY 7

• UN service with the responsibility to 170 soldiers including a Lithuanian platoon (34 soldiers).
• Responsible for military equipment, weapons, ammunition, explosives etc.
• Overall responsible for liaising with the French Supply Battalion.
• I invented logistic procedures in order of optimizing a maximum level of protection to our company.
• Very challenging tasks (e.g. getting hold of required necessities in a seriously unkind environment) which put ones ingenuity skills on a test.
• Leadership for the commando platoon (35 persons).

Ex-Yugoslavia, Unprofor, B-COY 2 And B-COY 3

• UN service with the responsibility to 110 soldiers.
• Responsible for military equipment, weapons, ammunition, explosives etc.
• Overall responsible for liaising with the French Supply Battalion.
• I invented logistic procedures in order of optimizing a maximum level of protection to our company (during both missions).
• Very challenging tasks (e.g. getting hold of required necessities in a seriously unkind environment) which put ones ingenuity skills on a test.
• Leadership for the commando platoon (20 persons).

Graduate Diploma In Business Administration (Supply Chain Management) [Hd 2. Del - Scm], Supply Chain Management

Graduate Certificate In Business Administration (Market Economist) [Markedsøkonom, Hd 1. Del], Economy, Marketing, Law, Logistics

Højere Handelseksamen, Economics, Marketing, It, Trade

Kamptroppernes Sergentuddannelse (Army Combat Sergeants School), Army

Studentereksamen (High School), Nysproglig (Multiple Languages, Mathematics, Ancient History)