- Managing assigned project tasks, requirements, needs, concerns, production risks- Provide project status reports and be the main point of contact with the client on assigned projects- Ensuring customer satisfaction by proactively seeking and offering solutions- Understand and adhere to the company's quality management system

- sourcing translation and linguistic Talent in line with requirements;- executing and delivery on Talent sourcing campaigns defined in line with profiles given (translation freelancers and agencies, crowds, reviewers, subject-matter experts (SMEs) and other);- creating and executing a marketing strategy for recruiting;- utilizing social media, specialist forums, and web recruitment tools and methodologies in the execution of sourcing campaigns;- identifying key targets, profile audiences, establish a global footprint and keep consistent and effective communications;- driving campaigns, developing channels and keeping tracks of the KPIs;- fulfilling all coordination and administrative duties associated with legal requirements and NDAs execution prior to screening, as required;- screening & interviewing potential talent as per set processes;- maintaining and updating vendor paperwork and records in various systems;

- Greet and welcome guests and create a positive first impression of the company- Processing check-ins and explaining key facilities- Taking bookings by phone or walk-ins and recording all the details in the system- Creating final bills at check-out and processing payments- Dealing with guest complaints or issues in a timely and professional manner- Liaising with housekeeping staff to ensure rooms are available for check-in

-Weekly meetings that prepared me for my career and for my first full time job along side other students, professors and Sykes employees-Improved my existent soft skills and developed new ones such us public speaking, pitching & body language