Hr | Practice Manager
San Francisco, Ca, Us
Directly supported CEO & CFO. Led 3 private clinics. Managed all areas of human resources issues and payroll operations serving as a primary human resources contact for employees. Spearheaded initiatives that improved recruitment, talent assessment, training, staff development, performance management, retention, employee satisfaction, compensation procedure, and staffing. Significantly improved productivity by establishing best practices for payroll, performance metrics, and other policies, bringing congruity to procedures across teams. Managed all areas of Payroll Operations, A/P, A/R, Billing, Patient Management, Scheduling, Patient Information, Record Management, Electronic Health Records (EHR) and Electronic Medical Records (EMR). Oversaw capital and leased equipment, Credentialing & Provider Enrollments,Medicare and Managed Care. Maintained tight controls on budgets in regards to travel, office expenses and benefits. Key Accomplishments:• Created a network for hiring opportunities for candidate management and diversity sourcing including employer promotion in the marketplace. • Slashed payroll/ benefits administration cost 30% by enrolling and negotiating prices and reduced the employee’s turn-over rate from 67% to 23% in first year by motivating and implementing weekly and monthly training and development programs.• Strengthened business operation by creating and deploying performance management tools, including new compensation strategies incorporating new pay grades and bonus and commission structures. Created employee handbook and company policies for a successful business operation.• Decreased potential liabilities by ensuring compliance with employment laws, including handling complaints of discrimination and harassment.