Head Of Product Marketing
Current— Lead market research, customer insights, and brand book development, managing the company’s full research cycle and communication strategy.— Established a research team, executing over 15 large-scale studies to drive insights for various departments.— Conducted 40+ JTBD interviews, enhancing product positioning and segmenting customers by their needs.— Increased brand reputation index by 3x, retaining potential clients valued at approx. $1.2M.— Regularly tracked NPS, CLI, CSI; top communication strategies boosted conversion rates by 3x.