Our Organization strives to support our fellow citizens as much as possible, regardless of age, gender, wealth, and skin color. We are a group of volunteers who conduct their activities in full accordance with the laws of the state and the challenges of today.We do not aim to "close the sky" over Ukraine but strive to raise awareness of the humanitarian crisis and protect those suffering from Russia's invasion to the extent of our strength and capabilities.We drive the following initiatives:- Supply both armed forces and civilians with tactical medicine (we follow TCCC guidelines while preparing IFAK kits)- Humanitarian support on de-occupied territories (food, medical supplies, necessities)- Psychological support- Educational activities

I successfully built lead generation processes from scratch using LinkedIn, cold mailing, Glassdoor etc. Sales processes and approaches to lead generation were revamped to adapt to the challenging global economic situation and Russia's aggression. The lead generation team was expanded to three members, and comprehensive training was conducted for subordinates on existing and new tools, details and nuances of lead generation, involving external experts. I intensified marketing efforts focused on enhancing the company's brand, which positively influenced trust and consequently the conversion rate. I actively participated in presales activities, assembling and managing discovery teams. Overall, I conducted over 50 discovery sessions for various projects.Work assignments- Managing and expanding the customer base- Executing sales strategies: cold, warm, and hot leads in order to meet sales targets- Identifying key roles within the sales team and assigning tasks accordingly- Facilitating cross-departmental collaboration to ensure smooth project delivery and customer satisfaction- Organizing and conducting sales calls and meetings- Drafting and negotiating contracts with clients, ensuring favorable terms- Conducting research on potential clients and exploring partnership opportunities- Implementing effective sales practices to enhance performance- Monitoring task execution and ensuring timely completion, fostering a positive work environment- Maintaining communication with project partners- Engagaing in presales initiatives, collaborating with discovery teams to uncover business requirements and challenges as well as taking part in developing technical and commercial proposals.- Taking responsibility for achieving project goals, including financial objectives- Overseeing project delivery and acting as the primary point of contact throughout the project.- Providing customer support for company services and assisting clients

In a short period of time, I extensively studied the intricacies and nuances of immersive technologies (AR/VR) expertise. I actively participated in creating sequences for LinkedIn and email campaigns, resulting in an increased open rate and engagement of over 80%, significantly impacting the number of responses from potential leads and consequently improving conversion into opportunities. I actively worked on the Upwork platform, successfully completing many small-scale projects and securing a major client with the potential for project extension over multiple years. I actively engaged in presales activities, assembling and managing discovery teams. Overall, I conducted more than 10 discovery sessions for various projects.Work assignments- Managing and maintaining the customer database by consistently updating information- Executing sales strategies using cold, warm, and hot leads to achieve sales goals- Collaborating with other departments to ensure smooth project delivery and client satisfaction- Scheduling and conducting sales calls and meetings- Crafting client contracts and negotiating terms and conditions- Conducting market research to identify potential clients and explore partnership opportunities- Implementing and optimizing sales best practices to drive performance- Monitoring task progress and adhering to deadlines, fostering a positive team dynamic- Establishing and nurturing communication with project partners- Taking accountability for project success, including financial objectives- Providing comprehensive customer support, including troubleshooting and coordination with technical support

Working at FS Group (Cyber Security & Threat Intelligence) I actively developed new lead generation channels and initiated active engagement with tender platforms. Considering the high value of our products and services, which were exclusively available to top clients, I identified a niche market and established all processes related to tender participation. I assembled a presales team to identify and analyze customer needs, ultimately crafting compelling commercial proposals. This allowed me to showcase my capabilities in tenders conducted by renowned global organizations such as the United Nations, World Health Organization, NATO and more.Work assignments- Identifying and attracting new B2B partners.- Handling the procurement process and communicating with international suppliers.- Identifying new target markets and exploring additional sales channels.- Maintaining and updating the CRM system.- Meeting monthly sales goals.- Exploring new channels for sales expansion.- Collaborating closely with the technical team.

- Managing and maintaining the customer database by consistently updating information- Executing sales strategies using cold, warm, and hot leads to achieve sales goals- Building and maintaining strong client relationships to foster long-term partnerships.- Conducting sales presentations and product demonstrations to showcase value proposition.- Negotiating contracts and closing sales deals to meet or exceed sales goals.- Monitoring market trends and different world activities to identify business opportunities and needs.- Collaborating with cross-functional teams, such as marketing and technical specialists, to align sales efforts with organizational objectives.- Exploring new sales channels

- Determining essential roles within the department team and allocating tasks accordingly.- Management and budgeting of diverse projects related to specific requests for sourcing, procurement, and importation of goods for clients.- Establishing and ensuring the efficient functioning of the supply chain operations.- Collaborating and negotiating with partners, conducting business correspondence in the English - language.- Overseeing contract management and providing post-contract services.- Managing the documentation process, including invoices, delivery notes, packing lists, and other essential documents for smooth goods delivery.- Supervising a logistics database to automate various logistics processes.- Categorizing goods according to the Ukrainian Foreign Economic Activity Commodity Nomenclature.- Preparing and obtaining necessary importation permissions and documentation.- Monitoring and coordinating customs brokers' activities, processing, and verifying essential customs clearance documents

Import operations- Identifying key roles within the department team and assigning tasks accordingly.- Managing and budgeting various projects related to specific requests for sourcing, procurement, and importing goods for clients.- Establishing and optimizing the operational efficiency of the supply chain.- Collaborating and negotiating with partners, conducting business correspondence in English.- Overseeing contract management and providing post-contract services.- Handling documentation processes, including invoices, delivery notes, packing lists, and other essential documents for seamless goods delivery.- Supervising the logistics database for automating different logistics processes.- Categorizing goods based on the Ukrainian Foreign Economic Activity Commodity Nomenclature.- Preparing required importation documentation and obtaining necessary permissions.- Monitoring and coordinating activities of customs brokers, processing and verifying vital customs clearance documents.Sales- Proactively managing and updating the customer database to ensure accurate and up-to-date information.- Implementing effective sales strategies utilizing various types of leads (cold, warm, hot) to achieve targeted sales objectives.- Cultivating and nurturing strong client relationships to foster long-term partnerships and customer loyalty.- Delivering compelling sales presentations and product demonstrations to showcase the unique value proposition.- Skillfully negotiating contracts and successfully closing sales deals to meet or exceed sales targets.- Staying informed about market trends and global activities to identify new business opportunities and address emerging needs.- Collaborating cross-functionally with marketing and technical teams to align sales efforts with overall organizational goals.- Proactively exploring and leveraging new sales channels to expand market reach and increase revenue streams.

- Overseeing and managing a diverse range of projects related to specific client requests for sourcing, procurement, and the importation of goods.- Establishing and optimizing the operational efficiency of the supply chain to ensure smooth and streamlined processes.- Collaborating and negotiating with partners, conducting effective business correspondence in English.- Providing comprehensive oversight of contract management activities and delivering high-quality post-contract services.- Handling and managing crucial documentation processes, including invoices, delivery notes, packing lists, and other essential documents necessary for the seamless delivery of goods.- Supervising the logistics database to automate various logistics processes, enhancing overall efficiency.- Categorizing goods according to the Ukrainian Foreign Economic Activity Commodity Nomenclature, ensuring accurate classification.- Thoroughly preparing all required importation documentation and securing necessary permissions for smooth import processes.- Monitoring and coordinating the activities of customs brokers, diligently processing and verifying critical customs clearance documents.

- Establishing and organizing the supply chain to ensure smooth operations.- Coordinating and negotiating with partners, conducting business correspondence in English.- Monitoring contracts and providing post-contract servicing.- Handling the processing of invoices, delivery notes, packing lists, and other necessary documents for goods delivery.- Reviewing and translating various shipping documents.- Managing a logistics database to automate different logistics processes.- Encoding goods according to the Ukrainian Foreign Economic Activity Commodity Nomenclature.- Preparing documentation and obtaining the necessary permissions for importation- Monitoring and coordinating the activities of customs brokers, processing, and verifying documents required for customs clearance, including specifications, explanation letters, letters with ingredient explanation, etc.

- Acting as main contact point and successfully managing client relationships with own portfolio (Nova Linia, Puma Ukraine, and Reckitt Benkiser).- Conducting English business correspondence with clients and stakeholders.- Reviewing and translating shipping documents, including invoices and packing lists.- Categorizing and coding goods according to the Ukrainian Foreign Economic Activity Commodity Nomenclature.- Compiling the required set of documents and obtaining necessary permissions for importation