Olfat Hussein Email & Phone Number

United Arab Emirates

United Arab Emirates

✔️Managed one of largest format units 64,000 Sq. with highest turnover Centrepoint unit across GCC.✔️Reviewing daily trading and planning actions accordingly.✔️Recruitment of store operations team and cashiers.✔️Training and induction of new joiners to the business while developing the current talent.✔️Responsible for store new launches, events, and promotional execution. ✔️Managing Omni operations and execution.✔️Responsible for shrinkage, stock count processes, and stock loss action plan.✔️Managing and improving RFID accuracy for both Splash and Baby Shop.

Dubai, United Arab Emirates

Retaining key focus on business development, planning, implementing and coordinating sales activities to achieve sales and gross profit margins. Managing P&L for the retail outlets as well as territory overall, handling key customer relationships while successfully delivering against the customer's expectations. Designation Chronology:✔ Mar ’19 – Present: Retail Area Manager.✔ Jan ’18 – Mar ’19: Senior Store Manager, Cole Haan Dubai Mall Flagship Store.Achievements:✔ Increased Dubai Mall sales by 38% in 2018 Vs 2017, as well as conversion from 5% to 10% for the same period.✔ Mystery shopper program results improved For the UAE stores from 83% 2018 to 90% in 2019 and currently at 92%.✔ Launched new product knowledge videos to enhance the team’s training experience and summarized the long trainings into bite size trainings.✔ Opened 3 new stores in 2019. ✔ Was handling 3 stores of Triumph brand for 6 months in addition to the 9 stores of Cole Haan.✔ Launched a successful company bazaar with 80% clearance rate on the first 3 days.✔ Planned and Managed 2019 Sole DXB event with the marketing team.✔ Launched a Team reward system for high KPIs achievers.

Achievements:✔ Award for manager of the quarter in 2015, and opened both stores Halston Heritage and Intropia. ✔ Coached and promoted 2 team members to assistant store managers. Key Responsibilities:✔ Managed two separate brands, Halston Heritage and Intropia at Mall of the Emirates. ✔ Responsible for all the buying of Halston Heritage and as well participating in buying for Intropia.✔ Oversaw store operations and administration including overseeing inventory control, merchandising and cash control✔ Coordinated and participated in the grand opening and fashion shows for both brands. ✔ Participated in the stores marketing and implemented the new mailer strategy for the company.✔ Mentored a team of 12 staff while ensuring goals are reached.

Dubai

Achievements:✔ Awarded for highest grossing store per square foot during the period worked.✔ Coached and promoted 4 team members to supervisors and store managers.Key Responsibilities:✔ Handled daily store operations and administration including all inventory movement and consolidations between MOE and other stores.✔ Requested best-selling styles from other stores to maximize sales and stock movement across the brand, provided feedback and planned orders for upcoming seasons.✔ Coordinated and participated in brand fashion shows and in store events, provided excellent customer service and resolved all concerns.✔ Headed a team of 8 staff and 2 supervisors, managed all budget and P&L requirements.