Responsible for day to day operations for Baylor University Medical Center. Duties include: insurance verification and eligibility; obtain pre-authorizations of services; obtain and maintain accurate patient demographics; support and adhere to Pediatrix Compliance Program; enter billing in OBR; run daily and EOM reports to insure billing/census is entered accurately; maintain monthly birth stats; assist with Spanish speaking callers. Assist in obtaining medical records for any claim denials or billing in question. Provide administrative support to physicians. Assist credentialing department in obtaining hospital privileges and medical credentials for currently employed physicians.

An entrepreneur representing a Fortune 500 company that is rated #1 in the industry. As a Benefits Specialist with Aflac, I assist employees pick an Aflac program that works for them and their budget to protect their assets at their greatest time of need.

Balanced GL’s for various oil & gas accounts. Trained new personnel in the data entry pool Coordinated/monitored all work and met deadlines for balancing on a weekly basis. Maintained status on all batches of data entry work until completed. Acted as the Administrative Assistant for business owner and VP’s.

Manage office; AP/AR for company expenses and rental property. Process all purchase contracts from loan processing to closing. Train new personnel. Prepare split commission letter to Title company. Prepare invoices for management properties.

Technical support to Pitney Bowes (Mail Services contractor) on mail shipping system. Acted as liaison between mailroom and IT department; monitored shipping system to ensure address files are being downloaded daily. Monitored returned mail to insure mainframe is updated with correct addresses. Maintained employee and shipping databases for preparation of monthly reports by creating queries via MS Access. Supervised the night shift twice a week; assisted manager with budget preparation. Created and printed bi-annual employee phone directory for distribution. Participated in Six Sigma projects (process improvement in-service functions) for two teams. Assisted as back-up to Director’s Administrative Assistant.

Processed all prospective new hires with complete paperwork and instructed new hires with procedures for physicals. Issued name badges, employee numbers and insurance cards. Maintained personnel records on current and terminated employees. Instructed orientation classes for new employees. Communicated with insurance companies on address changes, dependent coverage, new enrollees and terminated employees. Communicated with payroll department on updated employee information and maintained flow of Personnel Action Forms. Updated job listing on a weekly basis and advertised with newspaper when requested. Provided reference checks to creditors and employers. Maintained policy and procedures manual, interpreted when necessary. Maintained and monitored current licensures and performance evaluation on a monthly basis. Maintained list of new hires/terminations in a database on a weekly basis.

Developed and implemented an office policy and rules manual for real estate salespersons in accordance with TREC’s rules and regulations. Account Receivables/Payables for business. Liaison between buyer and mortgage company and served as a Spanish interpreter for buyer loan processing. Maintained/monitored listing agreements on current homes for sale. Designed ad for advertisement of business. Monitored all pending sales contracts. Prepared commission split letters for broker’s signature to fax to Title Company prior to closings.

Oversaw Personnel/Payroll Section of Department (180 employees). Acted as Departmental Employee Benefits Coordinator; Short-Term Disability Coordinator; and Departmental Workers Comp Representative. Prepared monthly affirmative action and minority salary projection reports. Served on Supervisory Development Conference Committee and Rideshare Committee. Assisted as back-up to Director’s Secretary and Internal Billing Clerk. Purchasing Accountant: maintained records on maintenance and purchase of equipment on LOTUS and DBASE III. Updated monthly budget reports for use of Financial Target Analysis.