 Processing procurement documentation and order forms Maintaining current inventory records Monitoring and replenishing the stock Supporting projects by assessing and purchasing the exact stock required Responding to purchasing enquiries Remaining aware of all product demands and availability Achieving acquisition and delivery targets Establishing strong relationships with key stakeholders, external bodies and vendors Enhanced the oversight of order volumes by designing a supplier forecasting spreadsheet

 Managing the daily operations of the store Leading the duties of over 100 employees Ensuring customers received excellent and efficient services Responsible for the HR procedures Conducting annual reviews, absence meetings, investigations and disciplinaries Accountable for the contract management Developing and training the staff Monitoring staff performance Providing constructive feedback to support professional development and career progression Conducting the recruitment, right to work and staff selection process Performing induction training and probationary reviews Identifying opportunities to achieve commercial growth Analysing customer feedback to ascertain their needs and recommendations Initiating award and recognition schemes Organising corporate events Complying with internal policies and procedures Achieving budgets, targets and recruitment goals Managed the integration of self service tills into the store Mentored three Team Leaders to achieve promotions into Line Manager positions

 Providing expert interpretation and translation services in Russian, Latvian and English Supporting a diverse portfolio of clients who had a variety of dialects and accents Facilitating the translation at solicitors meetings, prison meetings and during court hearings Delivering clear and exact verbal interpretations Complying with professional code of ethics and confidentiality protocols Producing official documentation in various languages Portraying high standards of cultural awareness for enhanced translations Translating complex documents into the exact wording, phrasing and tone Secured a loyal client base by providing a trusting environment

 Supporting the daily operations of the establishment Processing payroll and stock controls Producing resource plans Ensuring of sufficient staffing levels to meet customer and business demands Performing the recruitment and staff selection requirements Training and developing the staff Improving productivity and services Enhancing profits Evaluating staff performance and supporting their development Investigating and resolving issues and complaints Making sure the store was hygienically clean and visually presentable Improved staff morale and productivity by introducing an employee award scheme