Company pioneering approach combines social media and online shopping with 1:1 chat platforms, enabling to connect in a uniquely personal way for the ultimate luxury personal shopping service.

The overall daily operations of the shop, ensuring efficiency and profitability.

Online orders processing

Responsible for new client on-boarding / „Know Your Customer” process, including financial and business review.Analyse of clients business activity, corporate and business documents, cash flows.Acted as a point of contact for Bank’s Client Relationships Department for the aforementioned mattersPreparing a proposal for a decision to continue or terminate cooperation with the client

A providing high-level customer service Selling products and services directly to consumers, cross-selling servicesUnderstanding standard bank transactions, as well as common product and servicesWorking with various types of technology and software

A providing high-level customer service Selling products and services directly to consumers, cross-selling servicesUnderstanding standard bank transactions, as well as common product and servicesWorking with various types of technology and software

Overseeing recruitment and training of staffWork schedule organizationManaging and motivating teams to increase salesKeeping track of stock and orderingOrganising sales promotions and in-store eventsDealing with queries, complaints and feedback from customersAnalysing sales figures and forecasting future salesMaintaining awareness of market trends and monitoring competitorsControlling budgets and costsProviding reports to company owner