• Nurturing and leading client service team; working on new business opportunities• Building excellent strong relationships with all clients at all levels and increasing revenue• Personally managing agency’s biggest accounts, approve and prepare proposals, estimates and timelines for projects/pitches/tenders as required• Maintaining quality standards in all communications and deliverables• Managing internal teams and maintaining a sense of teamwork and clear communication among agency staff assigned to the account(s)• Ensuring smooth internal workflow and adhering to deadlines for all required deliverables• Liaising between clients and all agency disciplines/departments and outside vendors as needed• Handling internal/external briefings and key meetings to ensure the best delivery• Attending industry and social events and conferences to meet potential clientsMilestones: Winning 13 international design and marketing effectiveness awards at Transform Mena 2016 and 2017, and Best Sustainability Reporting for Asia 2016. Winning business and successfully managing complex projects for prominent global and local groups such as Mandarin Oriental Hotel Group, MARS, General Motors, Communications Regulatory Authority, Ministry of Transport and Communications, Ali Bin Ali Group, Katara Hospitality, UDC, AMLAK, Aspire Katara Hospitality, GDI, QAPCO, QAFAC, QFCA, AMLAK to name a few.

• Detailing all possible sources of business for HedKandi & Ministry of Sound Red Sea beach clubs• Developing and implementing a strong marketing and e-business plan for brand recognition in Egypt• Marketing and account management of HedKandi & Ministry of Sound Red Sea beach clubs• Developing and maintaining HedKandi & Ministry of Sound Red Sea client base• Ensuring that relationships with all clients are kept strong and their needs metMilestones: Signed contracts with the biggest global tour operators such as TUI, Thomas Cook, Neckermann, TEZ TOUR, Odeon Tours/Coral Travel. Managed the first national event in the Red Sea area to support Tourism Industry of Egypt.

• Managing agency’s key clients such as life:) (Telecommunications), Pepsi Co, JTI, Beiersdorf, Western Union, Sun InBev. Day to day working with clients to advance their business needs and develop long range communications and marketing plans• Developing multi-tiered agency-client relationships and ties. Generating new ideas to enhance agency’s performance• Developing integrated marketing campaigns according to clients objectives and budgets• Delivering high quality proposals, strategies, solutions, tools and services to clients that enable them to achieve their marketing and sales objectives• Growing existing accounts through taking on additional responsibilities as appropriate• Participating in all key tenders and pitches; managing all internal departments and vendors involved into the process• Holding all the key meetings and presentations with existing and potential clients• Maintaining and improving account profitability. Day to day workMilestones: Winning Grand Prix Effie Awards Ukraine, 2009. Winning and managed regional accounts for global brands and groups such as: Pepsi Co, Sun InBev Ukraine, JTI, Beiersdorf, BBH (Baltic Beverage Holding, part of Carlsberg Group), Ferrero, Western Union, Danone, Alfa Bank, life:).