• Greet customers in a timely, professional and personable manner • Give customers outstanding support by understanding their needs, recommending the right products, services and resolved customer issues as they arose• Ensured proper presentation, organization, storing and replenishment of stock• Effectively able to multi-task numerous responsibilities with minimal supervision• Maintained professional relationship and attitude with clients and coworkers• Establish and maintain lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise, and inform them of upcoming events

• Conduct market research to identify selling possibilities and evaluate customer needs• Actively seek out new sales opportunities through cold calling, networking and social media• Set up meetings with potential clients and listen to their wishes and concerns• Create frequent reviews and reports with sales and financial data• Participate on behalf of the company in exhibitions or conferences• Negotiate/close deals and handle complaints or objections• Collaborate with team to achieve better results

⦁Promoting excellent customer service and in lieu to increase business volume.⦁Keep up the monthly and quarterly target monitor, including best seller report, and carry out daily sales reports to the higher management.⦁Responsible in processing the payment of the customer and secure all cash intact and balance at the end of the day.⦁Responsible in handling customer complaints, repairs and customer database.⦁Warehouse procedures and stock-taking.From 20th DEC 2012 was shifted to our Burjuman branch - Saks Fifth Avenue as store in charge with the following responsibilities:⦁Completes store operational requirements by scheduling and assigning employees; following up on work results.⦁Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures⦁Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.⦁Input data to prepare daily sales reports and regularly use weekly and monthly data to develop sales and promotional strategies.

•Responsible for promoting good customer service and relations in to increase business volume.•Merchandising in-store and window displays.•Introducing the new product lines and creating promotional strategies.•Responsible for the proper care and handling of merchandise.•Responsible in processing the customer’s payments and securing all cash and receipts and balancing them at the end of the day.•Processing and preparing appropriate disbursements, replenishments, petty cash vouchers, daily sales statements, daily cash collections and other relevant documentation.•Review and verify the accuracy and consistency of supporting documents for all claims, sales returns and payments•Responsible in handling customer complaints and maintaining the customer base•Warehouse procedures and stock-taking•Replenishes stock and ensuring the availability of stock in the showroom area •Keep up the monthly and quarterly target monitors, including the best seller report