Provided effective management of 750+ team members at 60 Wells Fargo locations in West Texas, including Amarillo, Lubbock, Wichita Falls, Midland, Odessa, Waco, Fort Worth, Parker, and Denton counties.● Led consumer, small business, and affluent banking in six districts within the region; built relationships with existing and prospective clients/partners by promoting bank products/services to meet the needs of the bank’s customers.● Maintained understanding and prioritized banking opportunities based on the competitive landscape, economic environment, customer demographics, politics, and talent base.● Ensured alignment of regional initiatives and overall regional banking/company strategies and initiatives while driving risk management and compliance accountability at all locations.● Managed profit and revenue plans while driving growth, productivity, and efficiency across the region.● Implemented and maintained prescribed risk and security controls while managing within the framework of company standards, policies, and procedures, and in accordance with company vision and values.● Directed effective implementation of all elements of people and talent management programs and processes.● Represented the organization in federal, state, and community leadership and development within markets.● Participated and represented organization in various community, civic, and professional organizations.● Received National Top 10 Corporate Latina Award from Latina Style, Inc.

Managed 650+ team members at 56 Wells Fargo locations, including Augusta/Savannah, GA and Low Country, SC.● Administered overall performance, accountability, sales growth, employee development/retention as well as successfully planning and guiding team to meet or exceed goals by 28%.● Promoted strong partnerships between different lines of business within Wells Fargo Bank, ensuring collaborations were professional and profitable while maintaining effective coaching and teamwork.● Represented Wells Fargo to various community, civic, and professional organizations.● Received President’s Award from Metro Savannah Hispanic Chamber, earned the Community Advocate Award from Red Cross Savannah Low Country, received Latina of Excellence Award from LISTA 2017, and won the National Top 10 Corporate Latina Award by Latina Style, Inc. 2018

Delivered effective management of 150 team members at 16 Wells Fargo branches.● Provided products and services to a designated marketplace while meeting profitability goals; ranked in top 10 %.● Participated and represented Wells Fargo in various community, civic, and professional organizations.

Managed and provided leadership and direction to the Small Business Relationship Managers.● Met Small Business Banking profitability and sales growth objectives while ensuring effective accountability for employee coaching, mentoring, retention, development, and succession planning.● Implemented and provided effective execution of the sales and service process.● Ensured effective interaction with other product areas and lines of business.

Coordinated execution of Small Business Financial Services initiatives/campaigns across a dedicated telephone sales team; responsible for creating/building a sales team dedicated to Small Businesses across four states.● Developed and managed overall performance of Inbound Call Volumes and Outbound Campaigns for the telephone channel, which supports Regional Financial Services and Small Business Financial Services segments.● Built, trained, and developed a highly motivated team while overseeing achievement of business objectives and attainment of specific expectations from segment and product managers.● Executed seamless relocation and migration of business functions.

Implemented and monitored sales and promotional campaigns to achieve established goals, working across multiple locations, including the Plymouth, Colleyville, Bowen, and Trinity branches. Previously held titles of Sales and Service Coach, Loan Officer, and Personal Banker, working in Dallas and Arlington locations. ● Developed and delivered training programs designed to provide employees with comprehensive knowledge of sales techniques, service strategies, and operational incentives.● Hired, trained, and developed a results-focused, peak-performing team with 28 members.● Evaluated employee performance to identify areas for improvement; implemented formal and informal training opportunities and scheduled coaching programs to overcome weaknesses.● Managed budgets to ensure minimal losses and compliance with expense and salary restrictions.● Marketed banking services to local businesses.