Olga López Serrano Email and Phone Number
Ever since I was young, travel and discover new cultures fascinated to me. I still remember all my summers in Uncle’s house near to Paris, camp’s summer’s in France, Swiss, England and Germany, and I have visited and met other countries for other reasons. I can show you this passion with my knowledge in 5 different languages (Spanish, France, English, Italian & German). Moreover, I had oriented my training towards this field, my studies included the laws and regulations for the global trade compliance network and supply chain operations.I have the ability to use this knowledge to make sure that my last companies complies with these regulations. I have acquired the skills and knowledge to review all shipments and to make any corrections needed to ensure compliance. However, when issues do arise, I possess outstanding critical thinking skills with the ability to analyze situations to determine the best course of action to take. I can research, review and evaluate the problem in order to find the best solution to the problem and to find ways to keep the same issues from happening again in the future.In more of 20 year of experience in International trade, has allowed me contact with international regulations and jurisdictions. Outside of work I enjoy meeting new people and hearing new perspectives, I like practice sports, reading my favorite eBooks and other hobbies. Feel free to reach out if you ever need any additional information about me.
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Demurrages & Maritime Claims AnalystCepsa Sep 2022 - PresentMadrid, Community Of Madrid, Spain- Analysis and negotiation of demurrage claims from ship owners and third-party customers in line with the Charterparty and commercial contract terms.- Analysi and negotiation of any other maritime claim that arise.- Invoice counterparties in line with the Charterparty and commercial contract terms.- Active communication with counterparties to ensure timely payment and/or collection of agreed claims.- Drafting of internal reports and other duties towards other company departments. -
Senior Coordinator For Transportation Management4Flow Sep 2021 - Sep 2022Greater Zaragoza Metropolitan Area- Ensuring comprehensive transportation execution in day-to-day operations using our state-of-the-art transportation management system.- Realizing transportation cost optimization and cost improvement measures to meet customer expectations.- Communicating regularly with customers about transportation status and taking on first level escalations in my daily work.- Taking on responsibility for the quality and performance of work for 6 assigned team members; managing capacity and allocating tasks with the team.- Being the first point of contact for team members handling complex transportation setups and process deviations as well as for team managing related processes.- Providing on boarding training for new colleagues.- Identifying and initiating continuous improvement measures.- Driving the performance of supply chain stakeholders (e.g., carriers , warehouses) through regular performance reviews. -
Export & Import Specialist EuSchindler Group May 2017 - Oct 2020Zaragoza Area, Spain- Coordinating shipments, materials, and operations for export deliveries around the world while ensuring compliance with international regulations and guidelines.- Identifying & ordering the proper quantity, negotiating pricing and shipment terms, and overseeing the timely delivery of materials needed to fulfill customer orders. - Implement and establishing strategic processes to move goods between countries, reducing costs and ensuring compliance and quality assurance.- Cultivating and solidifying new customers in Asian, Oceanic and European markets as Export – Import Specialist. - Ensure Export Control process and documentation in all the logistics operations according to instructions issued by the center of competence. Indirect Tax: Customs Value, VAT & Procedures. -
Logistics PlannerSchindler Group 2009 - 2017Zaragoza Area, Spain- Follow up on document flow belong to daily work: Confirm & Process Purchase Order, Prepare Offers, also oversee the Billing Process. Include Transport Operative (Export tasks: Follow - up material delivery until destination).- Assure the best service and technical support for customer: Product information, Plan schedule Manufacturing.- Follow–up on operational procurement & customer support for factories group: ECS (Mulhouse - France) in French, DSW (Dunajska Streda - Slovakia) in English.- Ensure traceability of Customs documents to avoid extra payment of duties- Guarantee compliance regarding Customs Ops in all the logistics processes including both central and local warehouses. -
Key Customer AccountSchindler Group 2000 - 2008Zaragoza Area, Spain- Responsible for serving high-priority customers who are particularly important for the company. Guarantee these clients the best possible service and negotiate all important matters such as contracts and other agreements with the clients.- Also required to travel to external locations to meet customer needs on-site.
Olga López Serrano Education Details
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International Business -
Tax Law/Taxation -
Logistics, Materials, And Supply Chain Management -
Program In International Business Management -
International Business/Trade/Commerce
Frequently Asked Questions about Olga López Serrano
What company does Olga López Serrano work for?
Olga López Serrano works for Cepsa
What is Olga López Serrano's role at the current company?
Olga López Serrano's current role is Demurrages & Maritime Claims Analyst at CEPSA | CESCOM - Compliance | Master Customs Law & International Trade | International Maritime Law Expert | Supply Chain Analyst.
What schools did Olga López Serrano attend?
Olga López Serrano attended Ieb, Universitat Rovira I Virgili, Universidad Pontificia Comillas, Ie Law School, Cef Centro De Estudios Financieros, Icex-Ceco, Zaragoza Logistics Center, Universidad De Zaragoza, Universidad De Zaragoza.
Who are Olga López Serrano's colleagues?
Olga López Serrano's colleagues are Edgar Parreira, Paola Paez, Sara Zapico Sánchez, Javier Sanchez Ferrer, Beatriz Grave Martin, Cesar Banegas Ramos, Cristian Adrián Sacco Cignetti.
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