Olga Perron

Olga Perron Email and Phone Number

Experienced Tech Support Professional | Skilled in Hardware & Website Assistance | Expert in Issue Resolution & Enhancing User Experiences @
Olga Perron's Location
Toronto, Ontario, Canada, Canada
About Olga Perron

Delivering device and networking solutions for end users and small to mid-size businesses and non-for-profit organizations. My favorite part of my work is the ability to help people with their devices and convey technical information in an accessible manner.

Olga Perron's Current Company Details
Magic Bullet Solutions

Magic Bullet Solutions

Experienced Tech Support Professional | Skilled in Hardware & Website Assistance | Expert in Issue Resolution & Enhancing User Experiences
Olga Perron Work Experience Details
  • Magic Bullet Solutions
    It Consultant
    Magic Bullet Solutions May 2023 - Present
    Toronto, Ontario, Canada
    Partnering with the dynamic team at MagicBullet to drive hardware, networking, and web development projects, ensuring cutting-edge solutions and seamless tech operations.- Administer Microsoft O365, Teams, and SharePoint, managing access and ensuring seamless collaboration.- Deliver swift IT support through Autotask, resolving technical issues and prioritizing user satisfaction.- Oversee hardware procurement, including PCs, monitors, and mobile devices, ensuring operational readiness.- Resolve network issues, including wired, wireless, and VPN, to minimize downtime and optimize performance.- Provide comprehensive support for Windows 10 & 11, Chrome, Adobe, printers, and antivirus software, ensuring secure and efficient operations.- Perform WCAG compliance testing and resolve accessibility issues.- Conduct Android factory resets, manage PC migrations, and offer remote support.- Install and manage network patch panels and switches for optimal connectivity.
  • League
    Web Development Intern
    League Sep 2022 - Dec 2022
    Toronto, Ontario, Canada
    Worked with the health journey team to create day to day activities that improved the health of millions of users. During my internship I was able to:- Work with my peers to implement REST api into the league system- Took part in frequent code reviews for colleagues - Created reusable and testable components using league’s design system- Helped execute a company wide dev initiative to allow other teams to easily update customized assets- Maintained a high test coverage percentage with react testing library and jest- Followed Agile methodology processes throughout the internship- Took part in User Acceptance Testing of features that were worked on by the Journey Team- Updated teams Storybook files with the new and updated csf format, that improved overall developer storybook interactions.- Added data analytics to features worked on throughout the term- Enabled/empowered the data team by increasing analytics coverage for features worked on throughout the term- Implemented features with attention to accessibility and user experience- Exercised soft skills by frequently presenting new features to technical and non-technical people- Followed detailed technical docs with efficiency- Came up with ways to reuse components more efficiently- Provided options for implementing components and was able to discern the correct approach
  • Self-Employed
    Full-Stack Developer
    Self-Employed Jan 2022 - Sep 2022
  • Juno College Of Technology
    Administrative Coordinator
    Juno College Of Technology Oct 2019 - Nov 2020
    Toronto, Canada Area
    Lead Tech-Talk preparation guiding students in best practices for stand-up presentationDetail oriented data entry: transcript, grades, expense reportsManage and set up Slack channels and Github invitationsSalesforce initiation of program folders and population of tracked content including formula for expected/current salesDevelop master docs for student tracking, course work, and grade tracking and link to master tracking using google sheetsCreate full course packages including InDesign schedule, and digital distribution
  • Design Exchange
    Education And Competitions Coordinator
    Design Exchange Jan 2019 - Oct 2019
    Speaker and educator for sustainable and accessible design principlesPublic speaking commitments and award presentation for the Government of Ontario's Accessible Design Competition Key note speaker and promoter on behalf of the Design Exchange programming teamProgram Developer for camps and in-house design workshopsDelivered an increase in attendance through activity development and project management in the Home School ProgramWebsite maintenance for the Expo Design Innovation and Technology (EDIT 2017)Content creation for tours, workshops and public programs
  • Design Exchange
    Education Coordinator
    Design Exchange Feb 2017 - Oct 2019
    Toronto, Canada Area
    Content Developer, Facilitator, & Lead - education programs, museum guides, programs delivery, event planning, and audience development.
  • Design Exchange
    Instructor
    Design Exchange Mar 2014 - Oct 2019
    234 Bay St
    Teacher and Tour Lead - facilitation of design learning for people of all ages: seniors, school groups, kindergarteners
  • Design Exchange
    Instructor
    Design Exchange Feb 2013 - Oct 2019
    Creating lesson plansLeading toursOutreach programs

Olga Perron Education Details

Frequently Asked Questions about Olga Perron

What company does Olga Perron work for?

Olga Perron works for Magic Bullet Solutions

What is Olga Perron's role at the current company?

Olga Perron's current role is Experienced Tech Support Professional | Skilled in Hardware & Website Assistance | Expert in Issue Resolution & Enhancing User Experiences.

What schools did Olga Perron attend?

Olga Perron attended Lighthouse Labs, Seneca College Of Applied Arts And Technology, University Of Toronto.

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