Olga Prokopenko Email & Phone Number

Latvia

• Work in international team• Working in a test team and independently• Writing test cases based on the technical requirement• Testing UI/Backend and analysing test results, detect issues and track root causes• Define scope for automation• Keeping up to day test documentation for automation team• QA process of migration to new version of system• Providing support for other team's members, writing "How to" guides

• Implement test processes into working processes to insure quality of deliveries• Review new feature requirements and estimate testing process in collaboration with BAs anddevelopers• Preparing test cases based on the technical requirements, test execution• Performing smoke, system, integration and regression tests• Defect report and tracking

Marupe

• Work in team developing product from the scratch• Test Mobile,Web and Desktop applications• Device integration tests (fingerprint scanner, signature scanner, photo camera)• webservices test (REST, Soap UI)• work with JIRA, Jenkins, Confluence

• Performing back end tests using SOAP UI • Integration tests • Work with JIRA• Work with SQL and UNIX• Verify test results according to requirements,• Creating test documentation ;• Log and track defects from initial find to closure;

• Restore normal service operation as quickly as possible within minimum disruption to the business, ensuring the best achievable levels of availability & service are maintained;• Control incident by holding ownership, monitoring, tracking, communicating & following-up escalation times determined by SLAs;• Proactive monitoring of system health & execute workarounds based on statistics, trends, reports, etc.• Follow procedures to eliminate known errors, as well as offer and implement solutions for non-standard issues.• Implement new system configuration

• Providing 24/7 of support to problems related with Billing & IT to all TELE2 Countries in Europe (9 countries);• Launching a lot of daily tasks according to Task Planner & Procedure storage (Reports generating, payments uploading, server restarting etc.);• Launching Bill-runs, Credit Invoices, Treatment, Reminders according to Invoice Production Database; • Ensuring that critical processes are running smoothly; • Providing details & support of problems to local IT support groups; • Resolve all work requests which are coming via ARS ITSM;• Performing sanity tests after new release promotion to production.

Education record

Qa1 Manual Testing Course

Bachelor'S Degree